Skip to content
Universal Sompo General Insurance Co. Ltd. logo

Universal Sompo General Insurance Customer Care Number

www.universalsompo.com
Insurance

Universal Sompo General Insurance customer care number is 1800224030. Get toll free number, helpline, email id, complaint number & support info.

Toll-free numbers

  • 180 022 4030

    24x7 Customer Care

  • 1 800 200 4030

    24x7

  • 1 800 200 5142

    Crop Helpline

  • 1 800 267 4030

    Senior Citizen

Call now

About

Universal Sompo General Insurance is a leading general insurance provider based in Mumbai, India. It offers a wide range of insurance products including health, crop, senior citizen and vehicle policies to millions of customers across the country. For insurance queries, claims or support, customers can reach Universal Sompo General Insurance customer care using the contact details below.

Email addresses

Address

Universal Sompo General Insurance Co Ltd. Office No 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai-400093, Maharashtra Tel :022–41659800, 022-41659900

Important links

IVRS Menu

18002004030

First Select Your Perferred Language

Press 1 : For Claim Registration
Press 2 : For Senior Citizen
Press 3 : For Purchase Of new online policy
Press 4 : For Health And Travel policy Related Services
Press 5 : For Crop Policy Related Services
Press 6 : For Other Policy Related Services
Press 7 : For Grievance or Complaint
Press 8 : For Honda assur Customer
Press 9 : For Maruti Insurance Customer
Press 0 : For privileged Bank Partner Customer
Press # : To Go back to the main menu

Grievance Redressal

Level -1

If You Have any Complaint you can contact customer care team 1800-200-4030 / 1800-22-4030 and Email [email protected].
Visit GRO branch We will acknowledge receipt of your concern within 3 business days. Within 2 weeks of receiving your grievance, we will respond to you with the best resolution. We shall regard the complaint as closed if we do not receive a reply within 8 weeks .
We will acknowledge receipt of your concern within 3 business days.
Within 2 weeks of receiving your grievance, we will respond to you with the best resolution.
We shall regard the complaint as closed if we do not receive a reply within 8 weeks .

Level -2

If the resolution you received, does not meet your expectations, you can directly write to our Grievance [email protected] or Grievance cell Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708

Level -3

In case, you are not satisfied with the decision/resolution of the above office or have not received any response within 15 working days, you may write or email Ashish Gosavi Chief Grievance Redressal Officer Universal Sompo General Insurance Co Ltd 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East) , Mumbai-400093 Email: [email protected]

Level -4

If your grievance is not resolved at the above escalation levels, you can approach the Insurance Ombudsman for next level redressal. Email : [email protected] or Registered Your Complaint Online.Read

Follow on social media

Frequently asked questions

  • What is Universal Sompo General Insurance customer care number?

    The Universal Sompo General Insurance customer care number is 1800224030. You can call this toll‑free number for all insurance queries and support.

  • What is Universal Sompo General Insurance toll free number?

    The toll‑free number for Universal Sompo General Insurance is 1800224030, available 24x7 for policy and claim assistance.

  • What is Universal Sompo General Insurance email id for complaints?

    You can email Universal Sompo General Insurance at [email protected] for complaints and general support.

  • What is Universal Sompo General Insurance head office address?

    The head office of Universal Sompo General Insurance is located at Universal Sompo General Insurance Co Ltd., Office No 103, First Floor, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai‑400093, Maharashtra.

  • How to contact Universal Sompo General Insurance customer care?

    Customers can contact Universal Sompo General Insurance via toll‑free number 1800224030, email [email protected], the website https://www.universalsompo.com, or through their Facebook, Twitter and Instagram pages.

  • Does Universal Sompo General Insurance have WhatsApp support?

    Universal Sompo General Insurance does not currently offer WhatsApp support.

  • How to file a complaint with Universal Sompo General Insurance?

    To file a complaint, you can email [email protected], call 1800224030, or use the grievance links on their website such as https://universalsompo.com/contact-us and https://universalsompo.com/resourse-grievance-redressal.

Found something incorrect or out of date?

Report this listing