UPCL Customer Care No. 1912 customer care number is 1912. Get UPCL Customer Care No. 1912 toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1912
Electricity Helpline
- 1 800 180 4185
Power Outages, Faulty Meters, Or Billing Problems
- 1 800 419 0405
Electricity-Related Complaint
All India numbers
- 0 135 276 3672
For Support
- 0 135 276 3675
For Contact Support
- 0 135 276 0911
For Electricity Theft
About
Uttarakhand Power Corporation Ltd (UPCL) is a state-owned electricity utility headquartered in Dehradun, Uttarakhand. It supplies power to millions of residential and commercial consumers across the state and manages billing, distribution, and outage services. For electricity-related queries, customers can reach UPCL customer care using the contact details below.
Email addresses
- [email protected]
For Customer Support
- [email protected]
For Payment Related Queries
Address
Uttarakhand Power Corporation Limited Victoria Cross Vijeyta Gabar Singh Urja Bhawan,Kanwali Road, Balliwala Chowk, Dehradun-248001, Uttarakhand Contact:. 0135-2763673, 0135-2763674 Fax:. 0135-2763821
Important links
SMS Services
Send SMS to 7060836718 from your registered mobile number
| Sr No. | Service Name | Key words |
|---|---|---|
| 1 | Current Bill Detail | BD <Space><13 Digit Service Connection No.> |
| 2 | Current Bill Detail | BD <Space><11 Digit Account No.> |
| 3 | Last Payment Details | PD <Space><13 Digit Service Connection No.> |
| 4 | Last Payment Details | PD <Space><11 Digit Account No.> |
| 5 | New Connection Status | NC <Space><12 Digit Registration No.> |
| 6 | Complaints Status | CD <Space><11 Digit Complaint No.> |
| 7 | Registration of Mobile No. | RMN <Space><13 Digit Service Connection No.> |
| 8 | Registration of Mobile No. | RMN <Space><11 Digit Account No.> |
For Electricity Theft – Related Complaint/Information
| S.No | Name | Designation | Contacts | Address |
|---|---|---|---|---|
| 1 | Er.Arun Kant | For HR related information Executive Engineer (RE) Public Information Officer (For Victoria Cross Vijeyta Gabbar Singh Bhawan) | 0135-2769944 | UPCL Victoria Cross Vijeyta Gabbar Singh Bhawan Dehradun |
| 2 | Mrs. Shikha Aggarwal | For all information other than HR related Executive Engineer (For Victoria Cross Vijeyta Gabbar Singh Bhawan, UPCL, Dehradun) | 0135-2769944 | UPCL Victoria Cross Vijeyta Gabbar Singh Bhawan Dehradun |
| 3 | Er. Mohit Joshi | Superintending Engineer (IQA), Corporate HQ, UPCL Dehradun Appellate Authority (For Victoria Cross Vijeyta Gabbar Singh Bhawan) | 0135-2763832 | UPCL Victoria Cross Vijeyta Gabbar Singh Bhawan Dehradun |
Compliant Redressal Forum
Complaint registers are available at all the 33/11 KV Substations of UPCL in Uttarakhand.
Your complaints can also be lodged on phones.
Time schedules has been formed for redressal of each category of complaints.
Consumers can also lodge their complaints with the Consumer Grievance Redressal Forum functional in the respective offices as below:
| Sr.No | City | Distribution Circle | Name | Designation | Contact Details | Address of Forum |
|---|---|---|---|---|---|---|
| 1 | Dehradun | Electricity Distribution Circle (Rural), Dehradun Electricity Distribution Circle (Urban), Dehradun Electricity Distribution Division, Vikasnagar | Shri Deepak Pharswan | Consumer Member | 0135-2763672, 0135-2763673, 0135-2763674, 0135-2763675 | Consumer Grievances Redressal Forum, UPCL, VCV Gabar Singh Urja Bhawan, Kanwali Road, Dehradun. Pin-248001 |
| Shri Saied Ahmed | Technical Member | |||||
| Shri Tribhuwan Singh | Judicial Member | |||||
| 2 | Srinagar (Garhwal) | Electricity Distribution Circle, Srinagar (except Electricity Distribution Division ,Kotdwar) | Shri Surendra Singh Negi | Consumer Member | 01346-252137 | Consumer Grievances Redressal Forum, UPCL, Superintending Engineer Office/Campus, Inter College Road, Srinagar (Garhwal), Pin-246174 |
| Sh. Rajneesh Agarwal | Technical Member | |||||
| Smt. Sundari Gairola Devli | Judicial Member | |||||
| 3 | Haldwani | Electricity Distribution Circle, Haldwani | Shri Himanshu Bahuguna | Consumer Member | 05946-266223, [email protected] | Consumer Grievances Redressal Forum, UPCL, Kumaon Zone, 132 KV Substation Campus, Near C.E.(Distribution) office, P.O. Kathgodam (Haldwani), Nainital |
| Shri Prakash Chandra Pandey | Technical Member | |||||
| Shri Tika Ram Joshi | Judicial Member | |||||
| 4 | Rudrapur | Electricity Distribution Circle, Rudrapur Electricity Distribution Circle,Kashipur Electricity Distribution Division, Sitarganj Electricity Distribution Division, Khatima | Shri Subhash Chandra Bhatt | Consumer Member | 05944-240503 , [email protected] | Consumer Grievances Redressal Forum, UPCL, 33 kV Electricity Substation, Secter-2 SIDCUL, Pantnagar, Rudrapur, Pin-263153 |
| Shri Navin Chandra Tewari | Technical Member | |||||
| Shri Ramesh Chandra Kukreti | Judicial Member | |||||
| 6 | Haridwar | 1. Electricity Distribution Circle, Haridwar 2. Electricity Distribution Circle, Roorkee 3. Electricity Distribution Division, Kotdwar | Shri Satish Uniyal | Consumer Member | 01334-265389 | Consumer Grievances Redressal Forum, UPCL, Industrial Area, Hill By Pass Road, Haridwar, Pin- 249401 |
| Shri Ganesh Singh Dharamsattu | Technical Member | |||||
| Shri Sanjay Kumar | Judicial Member |
Ombudsman Officer Contact
| S.No | Ombudsman | Contact Detail | Contact |
|---|---|---|---|
| 1 | Shri Subhash Kumar, I.A.S. (Retd) | 0135-2762120 , [email protected] | Ombudsman (Electricity), 80 Vasant Vihar, Phase I Dehradun |
Senior Engineer Officers Contact Details
| Sr | Name | Designation | Contacts | Address | |
|---|---|---|---|---|---|
| 1 | Anil Kumar | Managing Director | 0135-2768895 | [email protected] | VCV Gabar Singh Urja Bhawan, Dehradun. |
| 2 | Kamal Sharma | Director Finance | 0135-2763870 | [email protected] | VCV Gabar Singh Urja Bhawan, Dehradun. |
| 3 | A.K. Agarwal | Director (Projects) | 0135-2763402 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 4 | Madan Ram Arya | Director (Operations) | 0135-2768876 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 5 | R. J. Malik | Executive Director (HR) | 0135-2763901 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 6 | Satish Chand | Executive Director (Technical) Chief Engineer (CSS And EAP) (Level-1) | 0135-2763580 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 7 | Madan Ram Arya | Chief Engineer(Distribution), Garhwal Zone | 0135-2621686 | [email protected], [email protected] | 120, Haridwar Road, Dehradun |
| 8 | A.S. Garbyal | Chief Engineer(Distribution), Rudrapur Zone | 05944-250246 | [email protected], [email protected] | Sec-02, Near Titan Industry, Sidcul Rudrapur |
| 9 | Raj Kumar | Chief Engineer (Planning) | 9411111980 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 10 | D. S. Khati | Chief Engineer (Commercial) and Power Purchase Cell | 0135-2762804 | [email protected], [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 11 | Jaswant Singh | Chief Engineer (Project) Chief Engineer Corp. (CAnd P) | 01352762804 | [email protected], | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 12 | Ashish Arora | Chief Engineer, Civil / Superintending Engineer (Civil) | 9412997831 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 13 | N.S. Tolia | Chief Engineer (Distribution), Kumaon Zone | 05946-266557 | [email protected], [email protected] | 132 KV Sub Station, Kathgodam, Haldwani |
| 14 | Mohit Joshi | Chief Engineer(Distribution), Haridwar Zone | 01334-311839 | [email protected], [email protected] | Vikas Bhawan, Roshnabad, Haridwar |
Zonewise Distribution Officers Contacts
| S.No. | Name | Designation | Contacts | Address | |
|---|---|---|---|---|---|
| 1 | Madan Ram Arya | Chief Engineer(Distribution), Garhwal Zone | 0135-2621686 | [email protected] , [email protected] | 120, Haridwar Road, Dehradun |
| 2 | A.S. Garbyal | Chief Engineer(Distribution), Rudrapur Zone | 05944-250246 | [email protected] , [email protected] | Sec-02, Near Titan Industry, Sidcul Rudrapur |
| 3 | N.S. Tolia | Chief Engineer (Distribution), Kumaon Zone | 05946-266557 | [email protected] , [email protected] | 132 KV Sub Station, Kathgodam, Haldwani |
| 4 | Mohit Joshi | Chief Engineer(Distribution), Haridwar Zone | 01334-311839 | [email protected] , [email protected] | Vikas Bhawan, Roshnabad, Haridwar |
| 5 | R.S. Gunjiyal | Superintending Engineer, EDC, Pithoragarh | 9412093224 | [email protected] [email protected] | Electricity Distribution Circle office , Bhadelwada , Pithoragarh – 262501 |
| 6 | N.S. Tolia | Superintending Engineer, EDC, Champawat | 9412093250 | [email protected] | Electricity Distribution Circle, UPCL, Champawat |
| 7 | S. C. Tripathi | Superintending Engineer, EDC, Rudrapur | 9411108210 | [email protected] [email protected] | Opposite Nagar Palika Parishad, Rudrapur |
| 8 | Amit Kumar | Superintending Engineer, EDC, Roorkee | 9412073712 | [email protected] , [email protected] | 26, Civil line, near -Boat Club, Roorkee 247667 |
| 9 | Ravi Rajora | Superintending Engineer, EDC, Srinagar | 9412079742 | [email protected] , [email protected] | Inter College Road, Srinagar (G) |
| 10 | Rahul Jain | Superintending Engineer, EDC (Urban), Dehradun | 9412075905 | [email protected] , [email protected] | EDC (Urban), Kaulagarh FRI Campus , Dehradun Uttarakhand |
| 11 | Gaurav Sharma | Superintending Engineer, EDC (Rural) | 9412052777 | [email protected] , [email protected] | Electricity Distribution Circle (Rural), 18 E.C. Road, Dehradun – 248001 |
| 12 | Shailendra Singh | Superintending Engineer, EDC, Tehri | 9412078477 | [email protected], [email protected] | Superintending Engineer, Electricity Distribution Circle (Tehri), New Tehri |
| 13 | Raghuraj Singh | Superintending Engineer, EDC, Karnprayag | 9639002868 | [email protected] | Superintending Engineer, Electricity Distribution Circle (Karanprayag) Gauchar, Near Palsari Aam Pin-246429 |
| 14 | Naveen Mishra | Superintending Engineer, EDC, Haldwani | 9412093101 | [email protected] | Subhashh Nagar, Haldwani |
| 15 | Anil Verma | Superintending Engineer, EDC, Kashipur | 9411108210 | [email protected] [email protected] | Electricity Distribution Circle ,Bijli Bhawan , Bazpur Road Kashipur(U S Nagar) 244713 |
| 16 | Pradeep Kumar | Superintending Engineer, EDC, Haridwar | 01334-239531, 9411111276 | [email protected] , [email protected] | Roshnabad, Haridwar |
| 17 | Amit Kumar Katariya | Superintending Engineer, EDC, Ranikhet | 7579055251 | [email protected] | Near Civil Hospital, Ranikhet |
| 18 | Y.S. Tomar | Superintending Engineer, EDC, Chakrata | 9411746161 | [email protected] | Superintending Engineer, Electricity Distribution Circle (Chakrata), Kalsi, Dehradun |
Corporate Officers Contacts
| S.No. | Name | Designation | Contacts | Address | |
|---|---|---|---|---|---|
| 1 | R. J. Malik | Executive Director (HR) | 0135-2763901 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 2 | Satish Chand | Executive Director (Technical) Chief Engineer (CSSAnd EAP) (Level-1) | 0135-2763580 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 3 | Raj Kumar | Chief Engineer (Planning) | 01352763672 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 4 | D. S. Khati | Chief Engineer (Commercial) and Power Purchase Cell | 0135-2762804 | [email protected] [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 5 | Jaswant Singh | Chief Engineer (Project) Chief Engineer Corp. (CAnd P) | 0135-2762804 | [email protected] | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 6 | Ashish Arora | Chief Engineer, Civil / Superintending Engineer (Civil) | 9412997831 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 7 | B. M. S. Parmar | Superintending Engineer (A) Director (Operations) Superintending Engineer, RDSS | 9084727072 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 8 | N. S. Bisht | Superintending Engineer (Commercial) | 8630586799 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 9 | Mohit Joshi | Superintending Engineer (IAnd QA) Appellate Authority 1 – RTI) | 9917137775 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 10 | M.S. Rana | Superintending Engineer (Commercial) | 8193021234 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 11 | Muneesh Chandra | Superintending Engineer, ESWC, Haldwani | 05946 292321 | [email protected] | Near St. Paul's School, Nainital Road, Haldwani |
| 12 | S. S. Kanwar | Superintending Engineer (HR) | 7457837966 | [email protected] | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 13 | Shikha Agarwal | Superintending Engineer (ADB) | 9927207003 | [email protected] | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 14 | V.S. Panwar | Superintending Engineer, (CAnd P-I) Superintending Engineer(HQ) | 701763665 | [email protected] [email protected] | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 15 | Shishir Srivastav | Superintending Engineer (A),Managing Director Superintending Engineer ( CAnd P-II) | 7017073369 | [email protected] | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 16 | Vikas Gupta | Superintending Engineer (IT, SCADAAnd ERP) | 9837023216 | [email protected] | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 17 | Mohit Dabral | Superintending Engineer (MM) | 9258193720 | [email protected] | V.C.V Gabar Singh Urja Bhawan,Dehradun |
| 18 | Prashant Bahuguna | Superintending Engineer, ESWC, Dehradun | 0135-2714853 | [email protected] | 18, EC Road, Dehradun |
| 19 | Anil Kumar Dhiman | Superintending Engineer, RAPDRP | 9927396320 | [email protected] | V.C.V Gabar Singh Urja Bhawan,Dehradun |
Board of Directors Contacts
| S No | Name | Designation | Contacts | Address |
|---|---|---|---|---|
| 8 | Shri Anil Kumar | Managing Director UPCL | 0135-2768895 | VCV Gabar Singh Urja Bhawan, Dehradun. |
| 9 | Shri P. C. Dhyani, Managing Director – PTCUL | Govt. Nominee Director | 0135-2642006 | Vidyut Bhawan, Near ISBT Crossing, Saharanpur Road, Majra, Dehradun |
| 10 | Shri Kamal Sharma | Director Finance | 0135-2763870 | VCV Gabar Singh Urja Bhawan, Dehradun. DIN: 10713018 |
| 11 | Shri Ajay Kumar Agarwal | Director (Projects) | 0135-2763402 | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 12 | Shri M. R. Arya | Director (Operations) | 0135-2768876 | V.C.V. Gabar Singh Urja Bhawan, Dehradun |
| 13 | Shri R.J Malik | Company Secretary | 0135-3510151 | VCV Gabar Singh Urja Bhawan, Dehradun. |
Frequently asked questions
What is UPCL Customer Care No. 1912 customer care number?
The UPCL customer care number is 01352763672. Call this number for general electricity service inquiries.What is UPCL Customer Care No. 1912 toll free number?
The UPCL toll‑free number is 1912. Use this short code for quick assistance on power outages, billing issues, and other electricity services.What is UPCL Customer Care No. 1912 email id for complaints?
You can email UPCL at [email protected] for complaints and customer support.What is UPCL Customer Care No. 1912 head office address?
UPCL head office is located at Uttarakhand Power Corporation Limited, Victoria Cross Vijeyta Gabar Singh Urja Bhawan, Kanwali Road, Balliwala Chowk, Dehradun‑248001, Uttarakhand.How to contact UPCL Customer Care No. 1912?
Contact UPCL via its toll‑free number 1912, the all‑India numbers 01352763672, 01352763675, 01352760911, email [email protected], or visit https://www.upcl.org/. You can also use the online bill payment portal, FAQs, and other important links on the website.Does UPCL have WhatsApp support?
UPCL does not currently offer WhatsApp support. Use phone, email, or the website for assistance.How to file a complaint with UPCL?
File a complaint by emailing [email protected], calling the dedicated complaint toll‑free number 18004190405, or using the Feedback Form at https://www.upcl.org/wss/feedback.
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