Voylla Fashion Jewellary Customer Care No. 7676 111 022
Voylla Fashion Jewellary customer care number is 7676111022. Get Voylla Fashion Jewellary toll free number, helpline, email id, complaint number & support info.
All India numbers
- 767 611 1022
Mon-Sat, 10am - 7pm
About
Voylla is an Indian fashion jewelry and lifestyle brand headquartered in Jaipur, Rajasthan, with a registered office in Bengaluru. The company designs and sells affordable fashion jewelry, accessories, and lifestyle products online through voylla.com and through retail stores across India. For order, return, refund, or product queries, customers can reach Voylla customer care using the contact details listed below.
Email addresses
- [email protected]
Customer Support
- [email protected]
For Careers
Important links
Return & Cancellation
For cancellation of the product Login into the Voylla account (before dispatch of the product) or contact customer service team through call at 7676111022 (product has shipped but has not yet delivered) & in prepaid order refund will be provided within 4-5 business days.
Specified return / replacement period for the product category in following ways-: Product Category Sub Category, if any Return / Replacement Period Jewellery Gold, Silver and Diamond Jewellery & Fashion Jewellery 30 days from the date of delivery Fashion & Lifestyle Products Any apparel, except mentioned below 10 days from the date of delivery Accessories, footwear, sunglasses, Scarfs, Bags, Wallets, Mobile Covers, Home Decorative, 30 days from the date of delivery Innerwear, Lingerie, Bra, Panties, Active wear, Shapewear, Socks, Stockings and Swimsuits, Briefs, Boxers, Garter, Trunks, nightwear, Maternity wear, key rings and Vests Non-returnable Unboxed Products, PPEs, Personal Care Beauty, Cosmetics and Grooming UNBOXED Products of all category, PPEs including Masks, Gloves and Caps, Conditioners, Creams, Deodorants, Eyebrow/Eyelash/Hair Styling Products, Eye Mask, Face Wash, Face Care/Fairness Products, Hair Care, Kajal, Blackhead/Makeup/Nail Paint Removers, Perfumes, Hand/Toothbrush Sanitizers, Serums, Talc, Sunscreen, Tanning Liquid, Toners, Lip Care, Lipstick, Nail Care. Non-returnable Stationary Items Diaries and Books 30 days from the date of delivery
Grievance Redressal Mechanism
Level 1
For any query/ complaint resolution visit Frequently Asked Questions link provided above wherein listed out solution to most of the common queries
Level 2
In case not resolved the query from the faq link contact the customer care helpdesk by calling at 7676111022 or mail at [email protected], within 7 business days query will be addressed from the date of receipt of the complaint.
Level 3
In case not satisfied with the resolution from level 2 or need further explanation contact Grievance Officer by calling at 6350615724 or mail at [email protected], on acknowledgement of complaint a unique grievance ID will be provided for tracking the status & will be resolved within 30 days from the date of receipt of the complaint.
Fore more information please read
Registered Office
6/12, Primrose Road, Gurappa Avenue Bangalore, Karnataka- 560025
Corporate Office
J 469-471, RIICO, Industrial Area, Sitapura, Near Chatrala Circle, Jaipur, Rajasthan 302022
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Frequently asked questions
What is Voylla Fashion Jewellary customer care number?
Voylla Fashion Jewellary customer care number is 7676111022. You can call this helpline Monday to Saturday, 10am to 7pm, for all order, product, and shipping related queries.What is Voylla Fashion Jewellary email id for complaints?
You can email Voylla Fashion Jewellary at [email protected] for customer support and complaints. For careers related queries, you can reach them at [email protected].What is Voylla Fashion Jewellary head office address?
The registered office of Voylla Fashion Jewellary is located at 6/12, Primrose Road, Gurappa Avenue, Bangalore, Karnataka 560025. The corporate office is at J 469-471, RIICO Industrial Area, Sitapura, Near Chatrala Circle, Jaipur, Rajasthan 302022.How to contact Voylla Fashion Jewellary customer care?
You can contact Voylla Fashion Jewellary customer care by calling 7676111022, emailing [email protected], submitting an enquiry at voylla.com/contact, or by reaching out through their Facebook, Twitter, Instagram, LinkedIn, YouTube, and Pinterest pages.Does Voylla Fashion Jewellary have WhatsApp support?
No, Voylla Fashion Jewellary does not currently offer WhatsApp customer support. Customers can reach them by phone at 7676111022 or email at [email protected].How to file a complaint with Voylla Fashion Jewellary?
To file a complaint with Voylla Fashion Jewellary, first check their FAQ page at voylla.com/help or call 7676111022 or mail [email protected] for a resolution within 7 business days. If unresolved, you can escalate to the Grievance Officer at 6350615724 or [email protected], where complaints are tracked with a unique grievance ID and resolved within 30 days.What is Voylla's return and replacement policy?
Voylla Fashion Jewellary allows returns or replacements for Gold, Silver, Diamond, and Fashion Jewellery within 30 days of delivery, and most apparel within 10 days. Items such as innerwear, cosmetics, personal care products, and unboxed items are non-returnable. Refunds for prepaid orders are processed within 4 to 5 business days after cancellation.
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