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WeChat Customer Care

www.wechat.com

Contact WeChat customer care. Get WeChat email id, helpline, complaint details, address & support info.

About

WeChat is a mobile messaging and social media platform developed by Tencent, headquartered in Shenzhen, China. It offers instant messaging, voice and video calls, social networking, and mobile payment services to over a billion users worldwide. For support queries, customers can reach WeChat customer care using the contact details below.

Address

WeChat International Pte. Ltd. 10 Anson Road, #21-07 International Plaza, Singapore 079903

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Frequently asked questions

  • What is WeChat head office address?

    WeChat's international office is located at WeChat International Pte. Ltd., 10 Anson Road, #21-07 International Plaza, Singapore 079903.
  • How to contact WeChat customer care?

    You can reach WeChat customer care through their website https://www.wechat.com/, the Contact Center page https://www.wechat.com/en/contact_us.html, and social media channels on Facebook and Twitter. The Singapore office address is also provided for physical correspondence.
  • Does WeChat have WhatsApp support?

    No, WeChat does not currently offer WhatsApp support. Support is available via the web contact page, phone (if listed), and social media channels.
  • How to file a complaint with WeChat?

    To file a complaint, visit the Contact Center page at https://www.wechat.com/en/contact_us.html and follow the provided instructions or use the feedback options on the website.
  • What services does WeChat provide?

    WeChat provides instant messaging, voice and video calls, social networking features, and mobile payment services through WeChat Pay, serving users worldwide.

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