West Bengal Fire And Emergency Services Department care number is 03322521165; get toll free number, helpline, email id, complaint number & support info.
All India numbers
- 0 332 252 1165
For Contact Support
- 0 332 252 6164
For Alternate Support
- 0 332 252 3170
For More Information
About
West Bengal Fire And Emergency Services Department is the state government agency responsible for fire prevention, firefighting, and emergency response across West Bengal, India. It operates a network of fire stations and provides safety training, rescue operations, and disaster management services to citizens throughout the state. For fire‑related queries, emergencies, or complaints, customers can reach West Bengal Fire And Emergency Services Department using the contact details below.
Address
Fire Brigade Head Quarter 13D, Mirza Ghalib Street, Kolkata- 700016 Ph.No. : 033-22522222 - 8 (7 lines), 033-22276666 , 8584027148, 8584027149, 8584027150 Fax No. : 033-22522223
Important links
Officers Contacts
Address- Bikash Bhavan, 2nd Floor, South Block, Sector I, Salt Lake, Kolkata - 700091 (Same For All)
| Sr No. | Name | Designation | Phone | Fax | |
|---|---|---|---|---|---|
| 1 | Sri Sujit Bose | Minister of State (Independent Charge) | 033-23373728 | [email protected] | 033-23373729 |
| 2 | Sri Manoj Kumar Agarwal, IAS | Additional Chief Secretary | 033-23581130 | [email protected] | 033-23211454 |
| 3 | Nodal Officer | 033-23594331 | 033-23594331 |
Directorate Contacts
| Sr.No. | Name | Designation | Contact No. | |
|---|---|---|---|---|
| 1 | Shri Ranvir Kumar, IPS | Director General | D- 033-22527172, 033-225211165 (through DG’s Control), Extn. - 200, Fax No. : 033-22522223 , 033-22521291 | [email protected] |
| 2 | Shri Niladri Chakraborty, IPS | Additional Director General | 033-22521165 (Ext.-210), Fax no. : 033-22522223 | |
| 3 | W.B.C.S (Exe) | Additional Director (Administration) | 033-22521165 (Ext. - 208) | |
| 4 | Shri Biswarup Bhattacharya | Assessing And Legal Officer | 9641459078 (Ext. - 213) | [email protected] |
| 5 | Shri Saumabha De, W.B.A And A.S. | Assistant Director (Accounts) | 9748278998 (Ext. - 217) | [email protected] |
| 6 | Shri Abhijit Pandey | Director, W.B.F And E.S. | 9474260350, Office - 033-22528103, 033-22521165 (Ext. - 258), Fax No. : 033-22528103 | [email protected], [email protected] |
| 7 | Shri Sanat Kumar Mondal | Deputy Director (HQ) with additional charge of Divisional Fire Officer - “South Kolkata” Division | 9830841642, Extn. 211 | [email protected], [email protected] |
| 8 | Shri Debtanu Basu | Divisional Fire Officer - “North 24 Parganas” Division | 9433604092 / 7908911033 | [email protected] |
| 9 | Shri Shyam Chandra Mondal | Chief Instructor, IFS with additional charge of Divisional Fire Officer (Fire Protection - II) | 9231652464 | [email protected] |
| 10 | Shri Ratan Kumar Halder | Divisional Fire Officer - “Nadia” District | 9432384125 | [email protected] |
| 11 | Shri Nitai Chattapadhyay | Divisional Fire Officer -“Purba Burdwan” Division with additional charge of “Paschim Burdwan” District | 9434250586 | [email protected], [email protected] |
| 12 | Shri Ashim Sarkar | Divisional Fire Officer -“North Kolkata ” Division | 9830565760 | [email protected] |
| 13 | Shri Tapas Kumar Banerjee | Divisional Fire Officer - “Paschim Medinipur” Division with additional charge of “Jhargram” Division | 7003230329 | [email protected] |
| 14 | Shri Dewan Lepcha | Divisional Fire Officer - “Darjeeling” Division with additional charge of “Kalimpong” District and Divisional Fire Officer of Fire Safety Awareness And Fire Audit, North Bengal | 9735070370 | [email protected] |
| 15 | Shri Sunil Kumar Mondal | Divisional Fire Officer -“Purba Medinipur” District | 9434859805 | [email protected] |
| 16 | Shri Tapan Kumar Bose | Divisional Fire Officer - “Hooghly” District Division with additional charge of “Howrah” District | 9477152172 | [email protected], [email protected] |
| 17 | Shri Bam Kumar Chowdhury | Divisional Fire Officer - “Murshidabad” District | 9434306270 | [email protected] |
| 18 | Shri Nitai Chattapadhyay | Divisional Fire Officer - “Purulia” District with additional charge of “Bankura” District | 9434250586 | [email protected] |
| 19 | Shri Shyam Chandra Mondal | Equipment Officer - Regular with additional charge of Divisional Fire Officer Appliances | 9231652464 | [email protected] |
| 20 | Shri Sudipto Bit | Equipment Officer - Civil Defence and Headquarters and Control Room with additional charge of South 24 Parganas District | 9434669534 | [email protected] |
| 21 | Shri Pulak Sharma | Divisional Fire Officer - “Birbhum” District | 9339775982 | [email protected] |
| 22 | Shri Saroj Kumar Bag | Divisional Fire Officer - Fire Prevention Wing - I with additional charge of Divisional Fire Officer Fire Safety Awareness and Fire Audit, South Bengal | 9231560941 / 7699557237 and F.P. Sec (Ext.- 218) | [email protected], [email protected] |
| 23 | Shri Prodip Sarkar | Divisional Fire Officer - “Jalpaiguri” District with additional charge of “Cooch Behar” Division and “Alipurduar” Division | 9434228737 / 8918831714 /8016014396 | [email protected], [email protected] |
| 24 | Shri Shiba Nanda Barman | Divisional Fire Officer - “Malda” with additional charge of “Uttar Dinajpur ” District and “Dakshin Dinajpur” District | 9563972214 / 7076257368 | [email protected], [email protected] |
Department Contacts
| Sr.No. | Name | Designation | Contact No. |
|---|---|---|---|
| 1 | Shri Sujit Bose | Hon'ble Minister of State (IC) | |
| 2 | Shri Manoj Kumar Agarwal, I.A.S. | Additional Chief Secretary | 2358-1130 |
| 3 | Shri P.T.Sherpa, I.A.S. | OSD And EO Senior Special Secretary | 2359-4331 |
| 4 | Shri Ashis Kumar Mondal, W.B.S.S. | Deputy Secretary | 2358-1736 |
| 5 | Shri Dibakar Mandal, WBLS | Special Law Officer And EO Deputy Secretary(Law) | 2334-2216 |
Nodal Officers
| Sr.No. | Department | Name | Designation | Contact No. | Address | |
|---|---|---|---|---|---|---|
| 1 | Department of Fire And Emergency Services | Shri P.T. Sherpa, IAS | Senior Special Secretary | 9434537555 | [email protected] | Bikash Bhawan, South Block, 2nd Floor, Salt Lake City, Kolkata- 700091 |
| 2 | West Bengal Fire And Emergency Services | Shri Abhijit Pandey | Director | 9474260350 | [email protected] | Fire Brigade Head Quarter, 13D, Mirza Ghalib Street, Kolkata-700016 |
Appellate Authority / SPIO / SAPIO Contacts
Address : Bikash Bhawan, Salt Lake, Kolkata-700091 (Same For All)
| Sr.No. | Officer | Name | Designation | Contact No. |
|---|---|---|---|---|
| 1 | Appellate Authority (AA) | Shri Pemba Tshering Sherpa | Special Secretary | 033-23581736 |
| 2 | State Public Information Officer (SPIO) | Shri Jayanta Chaudhuri | Assistant Secretary | 8902305349 |
| 3 | State Assistant Public Information Officer (SAPIO) | Shri Atish Chakraborty | Section Officer | 9433320085 , Email : [email protected] |
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Frequently asked questions
What is West Bengal Fire And Emergency Services Department customer care number?
The customer care number is 03322521165. You can call this number for fire‑related inquiries, emergency assistance, and support.What is West Bengal Fire And Emergency Services Department head office address?
The head office is located at Fire Brigade Head Quarter, 13D Mirza Ghalib Street, Kolkata‑700016.How to contact West Bengal Fire And Emergency Services Department customer care?
You can contact the department by calling 03322521165, visiting their website https://wbfes.gov.in/, or connecting via their Facebook page https://www.facebook.com/WBFES.Does West Bengal Fire And Emergency Services Department have WhatsApp support?
No, the department does not currently offer WhatsApp support.How to file a complaint with West Bengal Fire And Emergency Services Department?
Complaints can be filed by visiting the Frequently Asked Questions page at https://wbfes.gov.in/faq or by calling the customer care number 03322521165.
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