West Bengal State Electricity Distribution (WBSEDCL) customer care number is 19121. Get WBSEDCL toll free number, helpline, email id, complaint number & support info.
Toll-free numbers
- 1 9121
Helpline No., 24X7
All India numbers
- 842 299 0337
Missed Call No. - To raise no power complaint
- 842 299 0336
SMS Service No.
- 0 332 262 2641
Kolkata Zonal Office
- 890 079 3100
Whatsapp for Defect/Danger in WBSEDCL's network
About
West Bengal State Electricity Distribution (WBSEDCL) is the state-owned electricity distribution company serving West Bengal, India, headquartered at Vidyut Bhavan, Block‑DJ Sector‑II, Bidhannagar, Kolkata. It supplies power to millions of residential and commercial consumers across the state. For electricity queries, outages, and billing, customers can reach WBSEDCL customer care using the contact details below.
Important links
SMS & Missed Call Services
| Sl No. | Service | User | Keywords |
|---|---|---|---|
| Send SMS "Keyawrds" to 8422990336 | |||
| 1 | Registration of Mobile Number with WBSEDCL. | All Consumers of WBSEDCL | REG <Space> <9-digit Consumer Id> <Space> <Installation Number> |
| 2 | Enquiry of last raised bill detail | Registered Consumers of WBSEDCL | BD <Space> <9-digit Consumer Id> |
| 3 | Enquiry of last five(5) payment detail | LPMT <Space> <9-digit Consumer Id> | |
| 4 | Raise No Power Complaint | NP <Space> <9-digit Consumer ID> | |
| Give Missed Call to 8422990337 | |||
| 1 | Raise No Power Complaint | Registered Consumers of WBSEDCL | Give a missed call |
Customer Care Centres
| Division | Customer Care Center | Contact Number | |
|---|---|---|---|
| Dial No. with your city STD Code | |||
| Bidhan Nagar-I | Bidhannagar - I | 2359-9215/2337-0887 | |
| Bidhan Nagar-I | Bidhannagar - Ii | 2337-2423/2337-9957 | |
| Bidhan Nagar-I | Bidhannagar - Iii | 23359213/2335-3912 | |
| Bidhan Nagar-Ii | Rajarhat | 2573-2659 | |
| Bidhan Nagar-Ii | Baguihati | 2570-6939 | |
| Bidhan Nagar-Ii | Tegharia | 2570-1761 | |
| Bidhan Nagar-Ii | Krishnapur | 2576-5618 | |
| Bidhan Nagar-Ii | New Barrackpur | 2537-7385 | |
| Bidhan Nagar-Ii | Birati | 2514-5040 | |
| Bidhan Nagar-Ii | Bhangar | 03218-271901 | |
| Bidhan Nagar-Ii | Sarberia | 8697724422(No Landline) | |
| Bidhan Nagar-Ii | Minakhan | 03217-260219 | |
| Behala | Amtala | 2470-9247 | |
| Behala | Pailan | 2480-8940 | |
| Behala | Bakhrahat | 2495-8947 | |
| Behala | Budge Budge | 2470-0118 | |
| Diamond Harbour | Diamond Harbour | 03174-255271 | |
| Diamond Harbour | Sarisa | 03174-245674 | |
| Diamond Harbour | Falta | 03174-225354 | |
| Diamond Harbour | Kulpi | 03174-266221 | |
| Diamond Harbour | Fsez | 03174-222361 | |
| Kankdwip | Kankdwip | 03210-255056 | |
| Kankdwip | Namkhana | 03210-244243 | |
| Kankdwip | Rudranagar | 03210-242574 | |
| Kankdwip | Pathar Pratima | 03210-267222 | |
| Garia | Bansdroni | 2431-4730 | |
| Garia | Garia | 2435-2249 | |
| Garia | Boral | 2428-9339 | |
| Garia | Boalia | 2432-8465 | |
| Garia | Rajpur | 2477-0551 | |
| Garia | Sonarpur | 2434-3146 | |
| Baruipur | Baruipur | 2433-2133 | |
| Baruipur | Mahinagar | 2437-9200/9757 | |
| Baruipur | Champahati | (03218)261-667 | |
| Baruipur | Joynagar | (03218)220-214 | |
| Baruipur | Kultuli | 03218-248005 | |
| Baruipur | Dakshin Barasat | 03218-222400 | |
| Baruipur | Mograhat | (03174)252-233 | |
| Baruipur | Mathurapur | (03218)224-864 | |
| Baruipur | Lakshmikantapur | (03174)277-044 | |
| Canning | Canning | (03218)255-230 | |
| Canning | Basanti | (03218)203131/132 | |
| Canning | Jibantala | (03218)265009 | |
| Barrackpur | Barrackpur | 2592-0049 | |
| Barrackpur | Rahara | 2568-2034 | |
| Barrackpur | Sodepur | 2595-2772 | |
| Barrackpur | Muragacha | 2537-0040 | |
| Barrackpur | Pansila | 2523-7488 | |
| Barrackpur | Agarpara | 2565-5933 | |
| Barrackpur | Anandapuri | 2592-0806 | |
| Barrackpur | Jaffarpur | 2535-4064 | |
| Barrackpur | Talpukur | 2592-2138 | |
| Barrackpur | Aurobindanagar | 2541-2778 | |
| Naihati | Naihati | 2581-2514 | |
| Naihati | Deulpara | 2581-2337 | |
| Naihati | Kanchrapara | 2502-6180 | |
| Naihati | Halisahar | 2585-8687 | |
| Naihati | Kampa | 2587-2272 | |
| Naihati | Bhatpara | 2581-2764 | |
| Naihati | Kankinara | 2581-3206 | |
| Naihati | Authpur | 2581-2171 | |
| Naihati | Shyamnagar | 2586-2766 | |
| Naihati | Jethia | 2588-6223 | |
| Barasat | Barasat | 2552-3226 | |
| Barasat | Barasat-Ii | 2584-0418/17 | |
| Barasat | Madhyamgram | 2538-3026 | |
| Barasat | Nabapally | 2542-3690 | |
| Barasat | Noapara | 2542-2795 | |
| Barasat | Duttapukur | 2536-5514 | |
| Barasat | Ganganagar | 2524-9336 | |
| Barasat | Berachampa | 03216-242254 | |
| Barasat | Jeerat | 2536-3712 | |
| Barasat | Kadambagachi | 2562-9772 | |
| Basirhat | Basirhat | 03217-265235/03217-264455 | |
| Basirhat | Maitra Bagan | 03217-227222 | |
| Basirhat | Kholapota | 03217-249550 | |
| Basirhat | Haroa | 03217-248268 | |
| Basirhat | Hasnabad | 03217-233034 | |
| Basirhat | Swarupnagar | 03217-253319 | |
| Basirhat | Sandeshkhali | 03217-252330 | |
| Basirhat | Hingalganj | 03217-251187/03217-251287 | |
| Basirhat | Bhebia | 03217-241341 | |
| Basirhat | Katiahat | 03217-243102/101 | |
| Basirhat | Baduria | 03217-238467 | |
| Habra | Habra | 03216-237147 | |
| Habra | Banipur | 03216-270371 | |
| Habra | Ashoknagar | 03216-221357 | |
| Habra | Gaighata | 03215-252224 | |
| Habra | Gobordanga | 03216-249422 | |
| Habra | Guma | 03216-227045/48 | |
| Bongaon | Bongaon | 03215-255166 | |
| Bongaon | Gangrapota | 03215-262805 | |
| Bongaon | Thakurnagar | 03215-244618 | |
| Bongaon | Bagdah | 03215-263263 | |
| Bongaon | Gopalnagar | 03215-260213 | |
| Howrah-I | Andul-Mouri | 2669-0615 | |
| Howrah-I | Jaldhulaguri | 2629-0715 | |
| Howrah-I | Bally | 2671-1147 | |
| Howrah-I | Dasnagar | 2653-2318 | |
| Howrah-I | Santragachi | 2657-2224 | |
| Howrah-I | Bhattanagar | 2645-6094 | |
| Howrah-I | Jagadishpur | 03212-260146 | |
| Howrah-Ii | Domjur | 2670-1054 | |
| Howrah-Ii | Salap | 2653-7942 | |
| Howrah-Ii | Munsirhat | 03214-232824/03214-232246 | |
| Howrah-Ii | Bargachia | 03214-258347 | |
| Howrah-Ii | Udaynarayanpur | 2670-1054 | |
| Howrah-Ii | 03214-257237/03214-200260 | 2670-1054 | |
| Howrah-Ii | Amta | 03214-260230 | |
| Howrah-Ii | Amoragori | 03214-234106 | |
| Uluberia | Ajodhya | 03214-261254 | |
| Uluberia | Bagnan -- I | 03214-266233 | |
| Uluberia | Bagnan -- Ii | 03214-235063 | |
| Uluberia | Burikhali | 2661-8602 | |
| Uluberia | Garchumuk | 03214-271097 | |
| Uluberia | Panchla | 26612572/17 | |
| Uluberia | Uluberia | 26610628 | |
| Uluberia | Deulgram | 03214-269399 | |
| Uluberia | Birshibpur | 2661-2351 | |
| Serampore | Chanditala | 03212-260253 | |
| Serampore | Makhla | 2663-4657 | |
| Serampore | Nabagram | 2673-0820 | |
| Serampore | Serampore | 2622-2405 | |
| Serampore | Begampur | 03212-223030 | |
| Serampore | Rishra | 2672-5546 | |
| Serampore | Dankuni | 2659-5031 | |
| Tarakeswar | Jangipara | 03212-259847 | |
| Tarakeswar | Jangalpara | 03212-241443 | |
| Tarakeswar | Mosat | 03212-236116 | |
| Tarakeswar | Dhanekhali | 03213-257227 | |
| Tarakeswar | Dadpur | 03212-252254 | |
| Tarakeswar | Gurap | 03212-253214 | |
| Tarakeswar | Tarakeswar | 03212-276212 | |
| Tarakeswar | Rajbalhat | 03212-254300 | |
| Arambagh | Arambagh | 03211-255042 | |
| Arambagh | Gourhati | 03211-261375 | |
| Arambagh | Goghat | 3211-26137 | |
| Arambagh | Kamarpukur | 03211-244240 | |
| Arambagh | Asanpur | 03212-259632 | |
| Arambagh | Khanakul | 03211-266217 | |
| Arambagh | Rajhati | 03211-266245 | |
| Arambagh | Pursura | 03212-255067 | |
| Arambagh | Champadanga | 03212-255045 | |
| Chandan Nagar | Pipulpati | 2686-4077 | |
| Chandan Nagar | Tolafatak | 2680-3373 | |
| Chandan Nagar | Ballymore | 2631-2850 | |
| Chandan Nagar | Mogaltuli | 2680-0311 | |
| Chandan Nagar | Chandannagar -1 | 2683-6052 | |
| Chandan Nagar | Chandannagar -2 | 2683-6320 | |
| Chandan Nagar | Chandannagar -3 | 2683-6770 | |
| Chandan Nagar | Bandel | 2631-4308 | |
| Chandan Nagar | Polba | 03213-225001 | |
| Chandan Nagar | Khalisani | 2682-5482 | |
| Mogra | Mogra | 03326844429 | |
| Mogra | Pandua | 03213-266093 | |
| Mogra | Khanyan | 03213-221181 | |
| Mogra | Bansberia | 2634-6339 | |
| Mogra | Bainchi | 03213-269238 | |
| Mogra | Khamargachi | 03213-279333 | |
| Mogra | Somrabazar | 03213-227065 | |
| Mogra | Adisaptagram | 033-26843375 | |
| Singur-Haripal | Haripal | 03212-242236 | |
| Singur-Haripal | Nalikul | 03212-233351 | |
| Singur-Haripal | Nasibpur | 26303719 | |
| Singur-Haripal | Singur | 26302312 | |
| Burdwan (Urban) | Burdwan -- 1 | 0342-2662872/03422663061 | |
| Burdwan (Urban) | Burdwan -- 2 | 0342-2663121/03422665041 | |
| Burdwan (Urban) | Burdwan -- 3 | 0342-2645824/03422644840 | |
| Burdwan (Urban) | Burdwan -- 4 | 0342-2530906/03422532692 | |
| Burdwan (Rural) | Khandaghosh | 03451-254344 | |
| Burdwan (Rural) | Guskara | 03452-255041/03452-255042 | |
| Burdwan (Rural) | Bonpash | 03452-263233/03452-263300 | |
| Burdwan (Rural) | Galsi | 03422-450293 | |
| Burdwan (Rural) | Bhatar | 03422-321055 | |
| Burdwan (Rural) | Kurmun | 0342-2310063 | |
| Burdwan (Rural) | Madhabdihi | 03451-251013 | |
| Burdwan (Rural) | Raina | 03422-588388 | |
| Memari | Memari | 03422-250245 | |
| Memari | Saktigarh | 03422-586022 | |
| Memari | Satgachia | 3422700252 | |
| Memari | Jamalpur | 03451-288245 | |
| Memari | Nabastha | 03422-719258 | |
| Katwa | Dainhat | 03453244269 | |
| Katwa | Natunhat | 03453-266550 | |
| Katwa | Katwa | 03453255145 | |
| Katwa | Ketugram | 03453273222 | |
| Kalna | Monteswar | 03422-750526 | |
| Kalna | Samudragarh | 03454-266246 | |
| Kalna | Baidyapur | 03454-245237 | |
| Kalna | Purbasthali | 03454-264055 | |
| Kalna | Kalna | 03454-255035 | |
| Kalna | Dhatrigram | 03454-270580 | |
| Durgapur | Benachity | 0343-2584589 | |
| Durgapur | Andal | 0341-2373236 | |
| Durgapur | Panagarh | 0343-2524266 | |
| Durgapur | Budbud | 0343-2512234 | |
| Durgapur | Ukhra | 0341-2665521 | |
| Durgapur | Jamuria | 0341-2455356 | |
| Durgapur | Gopalpur | 0343-2538501 | |
| Durgapur | Pandaveswar | 0341-2677303 | |
| Asansol | Asansol-I | 0341-2284339 | |
| Asansol | Asansol -- Ii | 0341-2252920 | |
| Asansol | Raniganj | 0341-2444569 | |
| Asansol | Barakar | 0341-2520030 | |
| Asansol | Hirapur | 0341-2230871 | |
| Asansol | Rupnarayanpur | 03412530248 | |
| Asansol | Domohani | 0341-2772269 | |
| Suri | Suri East | 03462-255448 | |
| Suri | Suri West | 03462-255784 | |
| Suri | Dubrajpur | 03462-244077 | |
| Suri | Khoyrasol | 03462-240215 | |
| Suri | Chandrapur / Rajnagar | 03462-278485 | |
| Suri | Md. Bazar | 03462-260364 | |
| Bolpur | Shantiniketan | 03463-252996 | |
| Bolpur | Bolpur | 03463-275233 | |
| Bolpur | Ahmedpur | 03463-230230 | |
| Bolpur | Lavpore | 03463-266245 | |
| Bolpur | Kirnahar | 03463-267126 | |
| Bolpur | Ilambazar | 03463-275233/275008 | |
| Rampurhat | Rampurhat | 03461-259768 | |
| Rampurhat | Margram | 03461-265550 | |
| Rampurhat | Sainthia | 03462-262225 | |
| Rampurhat | Mayureswar | 03462-235246 | |
| Rampurhat | Mollarpur | 03465-255238 | |
| Rampurhat | Muraroi | 03465-252238 | |
| Kharagpur | Kharagpur | 03222-225149 | |
| Kharagpur | Malancha | 03222-254107 | |
| Kharagpur | Balichak | 03222-244243 | |
| Kharagpur | Pingla | 03222-238543 | |
| Kharagpur | Sabong | 03222-249246 | |
| Kharagpur | Madpur | 03222-247045 | |
| Kharagpur | Lowada | 03222-240343/243 | |
| Kharagpur | Nimpura | 03222-233077 | |
| Belda | Narayangarh | 03229-258233 | |
| Belda | Belda | 03229-256521 | |
| Belda | Keshiary | 03229-252239 | |
| Belda | Datan | 03229-253241 | |
| Belda | Mohanpur | 03220-232232 | |
| Belda | Sankrail | 03229-252239 | |
| Belda | Khakurda | 03229-259313 | |
| Belda | Nayagram | 03229-267268 | |
| Midnapore | Midnapur | 03222-275521 | |
| Midnapore | Anandapur | 03227-252155 | |
| Midnapore | Barua | 03222-276931 | |
| Midnapore | Salboni | 03227-285224 | |
| Midnapore | Chandra Kona Road | 03227-282325 | |
| Midnapore | Amlagora | 03227-265033 | |
| Jhargram | Jhargram | 03221-255014 | |
| Jhargram | Manikpara | 03221-230227 | |
| Jhargram | Jamboni | 03221-265324 | |
| Jhargram | Binpur | 03221-260214 | |
| Jhargram | Belpahari | 9775511191/Landline Not Active | |
| Jhargram | Gopiballavpur | 03221-266235 | |
| Ghatal | Daspur | 03225253372 | |
| Ghatal | Sonakhali | 03225-248005 | |
| Ghatal | Ghatal | 03225255041 | |
| Ghatal | C. K. Town | 03225-266253 | |
| Ghatal | Ramjibanpur | 03225279547 | |
| Ghatal | Upper Kuai | 03227-289225 | |
| Ghatal | Birsingha | 03225262321 | |
| Tamluk | Tamluk | 03228-266029 | |
| Tamluk | Matangini | 03228-258230 | |
| Tamluk | Nandakumar | 03228-275233 | |
| Tamluk | Kolaghat | 03228-256004 | |
| Tamluk | Gopalnagar | 03228-237315 | |
| Tamluk | Panskura | 03228-252248 | |
| Tamluk | Gourangapur | 03228-241604 | |
| Tamluk | Pratappur | 03228-252107 | |
| Tamluk | Moyna | 03228-260229 | |
| Egra | Bhagwanpur | 03220-272238 | |
| Egra | Egra | 03220244227 | |
| Egra | Patashpur | 03220242246 | |
| Contai | Khejuri | 03220276240 | |
| Contai | Contai | 03220255019 | |
| Contai | Marisda | 03220250234 | |
| Contai | Pichhaboni | 03220234222 | |
| Contai | Madhakhali | 03220-270333 | |
| Contai | Digha | 03220266236 | |
| Haldia | Chaitanyapur | 03224286124 | |
| Haldia | Durgachak | 03224272109 | |
| Haldia | Mahisadal | 03224241324 | |
| Haldia | Chandipur | 03228272122 | |
| Haldia | Nandigram | 03228232041 | |
| Bankura | Lalbazar | 03242250567 | |
| Bankura | Schooldanga | 03242251347 | |
| Bankura | Barjora | 03241257223 | |
| Bankura | Beliatore | 03241259424 | |
| Bankura | Saltora | 03241273233 | |
| Bankura | Jhantipahari | 03242270225 | |
| Bankura | Chhatna | 03242277223 | |
| Bankura | Gangajal Ghati | 03241265236 | |
| Bankura | Mejia | 03241259356 | |
| Khatra | Ranibandh | 03243250238 | |
| Khatra | Hirbandh | No Landline/8348488000 | |
| Khatra | Khatra | 03243-255226 | |
| Khatra | Indpur | 03242260224 | |
| Khatra | Taldangra | 03243-265223 | |
| Khatra | Simlapal | 03243-262234 | |
| Khatra | Sarenga | 03243-269119 | |
| Khatra | Raipur | 03243-267101 | |
| Bishnupur | Bishnupur | 03244252060 | |
| Bishnupur | Sonamukhi | 03244275233 | |
| Bishnupur | Indus | 03244263223 | |
| Bishnupur | Patrasayer | 03244266244 | |
| Bishnupur | Radhanagar | 03244257336 | |
| Bishnupur | Onda | 03242266222 | |
| Bishnupur | Joypur | 03244249242 | |
| Bishnupur | Kotulpur | 03244240230 | |
| Purulia | Purulia | 03253-259300 | |
| Purulia | Telkalpara | 03252222254 | |
| Purulia | Bandwan | 03253-257657 | |
| Purulia | Jhalda | 03254-255585 | |
| Purulia | Joypur | 03254252242 | |
| Purulia | Arsha | 03252-202221 | |
| Purulia | Balarampur | 03252-244423 | |
| Purulia | Barabazar | 03253-258229 | |
| Purulia | Bagmundi | 03252-250244 | |
| Raghunathpur | Manbazar | 03253-255230 | |
| Raghunathpur | Hura | 03252-240525 | |
| Raghunathpur | Puncha | 03253-259300 | |
| Raghunathpur | Raghunathpur | 03251256012 | |
| Raghunathpur | Saltore | 03251264071 | |
| Raghunathpur | Santuri | 03251250226 | |
| Raghunathpur | Chelyama | 03251-262242 | |
| Raghunathpur | Adra | 03251-244432 | |
| Raghunathpur | Kashipur | 03251-46228 | |
| Raghunathpur | Anara | 03251-254855 | |
| Raghunathpur | Dubra Para | 03251-266242 | |
| Kalyani | Aranghata | 03473-262003 | |
| Kalyani | Ula Birnagar | 03473-261366 | |
| Kalyani | Ranaghat (N/S) | 03473-210271 | |
| Kalyani | Ranaghat (E) | 03473-210503 | |
| Kalyani | Aishtola | 03473-210293 | |
| Kalyani | Gangnapur | 03473-268250 | |
| Kalyani | Chakdah (East) | 03473-245024 | |
| Kalyani | East Bishnupur | 03473-249465 | |
| Kalyani | Chakdah (West) | 03473-243645 | |
| Kalyani | Kalyani | 033-25827089 | |
| Kalyani | Gayeshpur | 033-25897882 | |
| Kalyani | Subarnapur | 03473-233372 | |
| Kalyani | Madanpur | 03473-230043 | |
| Krishnagar | Krishnagar Town | 03472-252918 | |
| Krishnagar | Santipur | 03472-278020 | |
| Krishnagar | Fulia | 03473-234473 | |
| Krishnagar | Dignagar | 03472-274274 | |
| Krishnagar | Nabadwip | 03472-240344 | |
| Krishnagar | Badkulla | 03473-270221 | |
| Krishnagar | Krishnaganj | 03472-276204 | |
| Krishnagar | Bagula | 03473-272209 | |
| Krishnagar | Swarupganj | 03472-248203 | |
| Krishnagar | Chitrasali | 03472-235014 | |
| Krishnagar | Sutragarh | 03472-279020 | |
| Tehatta | Debagram | 03474-266220 | |
| Tehatta | Palassey | 03474 - 262247 | |
| Tehatta | Chapra | 03474-270222 | |
| Tehatta | Bethuadahari | 03474-255254 | |
| Tehatta | Karimpur | 03471-255126 | |
| Tehatta | Nazirpur | 03471-259599 | |
| Tehatta | Dhubulia | 03472-261215 | |
| Tehatta | Tehatta | 03471-250226 | |
| Tehatta | P. Avoynagar | 03471-252234 | |
| Tehatta | Matiary | 03474-269233 | |
| Tehatta | Murgacha Dharmada | 03474-268115 | |
| Baharampur | Khagra | 03482-252029 | |
| Baharampur | Gorabazar | 03482-253547 | |
| Baharampur | Cossimbazar | 03482-268170 | |
| Baharampur | Baharampur | 03482-224155 | |
| Baharampur | Baharan | 03482-230600 | |
| Baharampur | Beldanga | 03482-264045 | |
| Baharampur | Rejinagar | 03482-241351 | |
| Baharampur | Amtala | 03482-247237 | |
| Baharampur | Domkal | 03481-230331 | |
| Baharampur | Sargachi | 03482-232323 | |
| Domkal | Doulatabad | 03481-232043 | |
| Domkal | Jalangi | 03481-235048 | |
| Domkal | Chak-Islampur | 03481-236374 | |
| Domkal | Raninagar | 03481-238034 | |
| Raghunathganj | Raghunathganj | 03483-266087 | |
| Raghunathganj | Jangipur | 03483-264211 | |
| Raghunathganj | Aurangabad | 03485-262459 | |
| Raghunathganj | Dhulian | 03485-265274 | |
| Raghunathganj | Farakka | 03485-253888 | |
| Raghunathganj | Sagardighi | 03483-268039 | |
| Jiagang | Bhagabangola | 03483-258031 | |
| Jiagang | Lalgola | 03483-274448 | |
| Jiagang | Jiagang | 03483-255220 | |
| Jiagang | Mmt | 03482-270234 | |
| Jiagang | Nabagram | 03483-253458 | |
| Jiagang | Azimganj | 03483-270040 | |
| Kandi | Kandi | 03484-255428 | |
| Kandi | Bharatpur | 03484-225152 | |
| Kandi | Salar | 03484-273025 | |
| Kandi | Panchthupi | 03484-271058 | |
| Kandi | Khargram | 03484-260050 | |
| Kandi | Goaljan | 03482-226468 | |
| Kandi | Saktipur | 03482-242650 | |
| Kandi | Gokarna | 03484-277111 | |
| South Malda | Rathbari | 03512-266099 | |
| South Malda | Fulbari | 03512-266520 | |
| South Malda | Mokdampur | 03512-252055 | |
| South Malda | Old Malda | 03512-262837 | |
| South Malda | Kaliachak | 03512-244266 | |
| South Malda | Sujapur | 03512-247900 | |
| South Malda | Aiho | 03511-252008 | |
| South Malda | Mothabari | 03512-248630 | |
| South Malda | Mathurapur | 03512-272058 | |
| South Malda | Baisnabnagar | 03512-222006 | |
| North Malda | Samsi | 03513-265249 | |
| North Malda | Paranpur | 03513-284569 | |
| North Malda | Gazole | 03512-235343 | |
| North Malda | Chanchal | 03513-252226 | |
| North Malda | Harishchandrapur | 03513-255051 | |
| North Malda | Bhaluka | 03513-268603 | |
| North Malda | Bamangola | 03511-266332 | |
| North Malda | Malatipur | 03513-265219 | |
| Siliguri Town | Hakimpara | 03532538244 | |
| Siliguri Town | Power House | 03532543153 | |
| Siliguri Town | Pradhannagar | 03532512324 | |
| Siliguri Town | Subhaspalli | 03532596059 | |
| Siliguri Town | Njp Gate Bazar | 03532563399 | |
| Siliguri Town | Milanpalli | 03532561100 | |
| Siliguri Town | Siliguri Town | 03532431006 | |
| Siliguri Suburban | Bagdogra | 03532552962 | |
| Siliguri Suburban | Matigara | 03532571699 | |
| Siliguri Suburban | Shibmandir | 03532582775 | |
| Siliguri Suburban | Naxalbari | 03532488239 | |
| Siliguri Suburban | Phansidewa | 03532587308 | |
| Siliguri Suburban | Phansidewa | 03532587308 | |
| Siliguri Suburban | Bidhannagar | 0353-2004736 | |
| Siliguri Suburban | Kharibari | 03532554326 | |
| Kalimpong | Kalimpong | 03552-255855 | |
| Kalimpong | Teestabazar | 03552-268388 | |
| Kalimpong | Mongpu | 03552-266849 | |
| Kurseong | Kurseong | 0354-2344667 | |
| Kurseong | Sonada | 0354-2466228 | |
| Kurseong | Mirik | 0354-2243224 | |
| Darjeeling | Darjeeling | 0354-2254634 | |
| Darjeeling | Bijonbari | 0354-2260468 | |
| Darjeeling | Lodhama | 0354-2222320 | |
| Darjeeling | Takda | 0354-2262219 | |
| Darjeeling | Sukhiapokri | 0354-2464220 | |
| Jalpaiguri | Um Sector | 03561-230439 | |
| Jalpaiguri | Nbpp Sector | 03561-232036 | |
| Jalpaiguri | Belacoba | 03561-240230 | |
| Jalpaiguri | Fulbari Hat | 0353-2568901 | |
| Jalpaiguri | Haldibari | 03561-263222 | |
| Jalpaiguri | Moynaguri | 03561-233077 | |
| Jalpaiguri | Changrabandha | 03584-244712 | |
| Jalpaiguri | Dhupguri | 03563-250047 | |
| Mal | Banarhat | 03563-252179 | |
| Mal | Nagrakata | 03565-272052 | |
| Mal | Malbazar | 03562-255040 | |
| Mal | Odlabari | 03562-250282/250051 | |
| Mal | Mateli | 03562-242253 | |
| Mal | Jhalong Peren | 0355-2265558 | |
| Alipurduar | Alipurduar New Town | 03564255002 | |
| Alipurduar | Alipurduar P. Bazar | 03564-253078 | |
| Alipurduar | Kamkhyaguri | 03564-260338 | |
| Alipurduar | Kalchini | 03566-240332 | |
| Alipurduar | Jaigaon | 03566-264114 | |
| Alipurduar | Birpara | 03563-266055 | |
| Alipurduar | Falakata | 03563-260261 | |
| Alipurduar | Madarihat | 03563-262222 | |
| Alipurduar | Samuktala | 03564-240077 | |
| Coochbehar | Coochbehar Main | 03582-227011 | |
| Coochbehar | Khagrabari | 03582-250266 | |
| Coochbehar | New Town | 03582-227439 | |
| Coochbehar | Dinhata-I | 03581-255007 | |
| Coochbehar | Dinhata-Ii | 03581-256815 | |
| Coochbehar | Toofanganj | 03582-244238 | |
| Coochbehar | Boxirhat | 03582-263027 | |
| Mathabhanga | Mathabhanga | 03583-255259 | |
| Mathabhanga | Sitai | 03583-245236 | |
| Mathabhanga | Dolongmore | 03583-255044 | |
| Mathabhanga | Sitalkuchi | 03583-263233 | |
| Raiganj | Raiganj | 03523-252583 | |
| Raiganj | Kaliaganj | 03523-258020 | |
| Raiganj | Hemtabad | 03523-221230 | |
| Raiganj | Birnagar | 03523-242573 | |
| Raiganj | Itahar | 03523-277145 | |
| Raiganj | Karandighi | 03525-252066/65 | |
| Islampur | Dalkhola | 03525-257105 | |
| Islampur | Kanki | 03525-254129 | |
| Islampur | Goalpokhar | 03526-266133 | |
| Islampur | Islampur | 03526-255072 | |
| Islampur | Chopra | 03526-263412 | |
| D. Dinajpur | Balurghat | 03522271699 | |
| D. Dinajpur | Hili | 03522-250243 | |
| D. Dinajpur | Kumargunj | 03521-254206 | |
| D. Dinajpur | Buniadpur | 03524-259005 | |
| D. Dinajpur | Patirampore | 03522-253364 | |
| D. Dinajpur | Harirampur | 03524-265068 | |
| D. Dinajpur | Gangarampur | 03521-255040 | |
| D. Dinajpur | Kushmundi | 03524-263545 | |
| D. Dinajpur | Tapan | 03521-252224 |
Important Phone Numbers
| Zone | Telephone No. |
|---|---|
| Kolkata Zone | 033-22622641/ 033-22622640 |
| Burdwan Zone | 0342-2551743 |
| Midnapore Zone | 03222-275499 |
| Baharampur Zone | 03482-251706 |
| Siliguri Zone | 0353-2541401 |
| Regional Office | Telephone No. |
| Bidhannagar | 033-23371490 |
| 24-Pgs South | 033-24230340 |
| 24-Pgs North | 033-25931841 |
| Howrah | 033-26370458 |
| Hooghly | 033-26808352 |
| Burdwan | 0342-2662431 |
| Birbhum | 03462-255383 |
| Midnapore | 03222-275655 |
| Tamluk | 03228-266255 |
| Purulia | 03252-223671 |
| Bankura | 03242-250271 |
| Murshidabad | 03482-250923 |
| Nadia | 033-25824997 |
| Malda | 03512-220463 |
| Darjeeling | 0353-2544844 |
| Jalpaiguri | 03561-226747 |
| Raigunj | 03523-252237 |
| Division | Telephone No. |
| Behala | 033-24808368 |
| Garia | 033-24366383 |
| Baruipur | 033-24338288 |
| Diamond Harbour | 3174257446 |
| Bidhannagar-I | 033-23374003 |
| Bidhannagar-II | 033-25767258 |
| Barrackpore | 033-25920604 |
| Naihati | 033-25812256 |
| Barasat | 033-25521788 |
| Basirhat | 03217-269318 |
| Habra | 03216-237014 |
| Howra-I | 033-26376469 |
| Howrah-II | 033-26708023 |
| Serampore | 033-26326138 |
| Chandannagar | 033-26835814 |
| Tarakeswar | 3212277734 |
| Arambag | 03211-256186 |
| Uluberia | 2661-0464 |
| Singur | 2630-0829 |
| Mogra | 26844211 |
| Burdwan | 0342-2662437 |
| Memari | 3422719258 |
| Durgapore | 0343-2546165 |
| Asansol | 0341-2284811 |
| Katwa | 3453255296 |
| Kalna | 03454-255902 |
| Suri | 3462258195 |
| Rampurhat | 3461255334 |
| Kharagpur | 3222225257 |
| Ghatal | 3225255382 |
| Tamluk | 3228266165 |
| Midnapore | 3222263850 |
| Contai | 3220255080 |
| Memari | 0342-2260926 |
| Haldia | 32242751961 |
| Bankura | 3242250760 |
| Bishnupur | 3244254986 |
| Purulia | 3252222209 |
| Kalyani | 033-25828156 |
| Krishnagar | 3472272039 |
| Tehatta | 3471250288 |
| Berhampore-I | 3482224520 |
| Berhampore-II | 3482252794 |
| Malda | 3512253437 |
| Uttar Dinajpur | 3523252571 |
| Dakshin Dinajpur | 3522255532 |
| Jalpaiguri | 3561230694 |
| Aliporeduar | 3564255582 |
| Coochbehar | 3582222375 |
| Siliguri Town | 0533-2542863 |
| Siliguri Subarban | 3532581005 |
| Kurseong | 0354-2344463 |
| Darjeeling Gen | 0354-2258138 |
Vidyut Bhavan, Block- DJ Sector-II,Bidhannagar, Kolkata-700091
Grievance Redressal Procedure
Regional Grievance Redressal Officers
| Sl No. | Name of the Region | Name of RGRO | Telephone | Mobile Number (Official) | Address | |
|---|---|---|---|---|---|---|
| Designation: D.E.(Elec) | ||||||
| 1 | Bidhannagar Regional Office | Sri Abhisek Sarkar | 033-23248415 | 8900798159 | [email protected] | Finance Center, 2nd Floor, CBD Plot No-1, Action Area-II, New Town, Rajarhat, Kolkata-700161. |
| 2 | 24 Pgn (N) Regional Office | Sk. Abdul Mahbood | 033-25920353 | 8900798458 | [email protected] | Administrative Building (Ground & 1st Floor) B.T. Road, Vivek Nagar, P.S. Khardah, District North 24 Parganas, Pin 700119. |
| 3 | 24 Pgn (S) Regional Office | Smt. Payel Mondal | 033-24230493 | 8900798449 | [email protected] | Administrative Building (1st Floor), Baruipur: Padmapukur, Kulpi Road, Kol- 144 |
| 4 | Howrah Regional Office | Sri Debotosh Podder | 033-26370499 | 8900798329 | [email protected] | 13, NS Road ,Mallick Phatak,Howrah-711101 |
| 5 | Hooghly Regional Office | Sri Subrata Dutta | 033-26865487 | 8900797411 | [email protected] | Hooghly Regional Office, Rammandir, Chinsurah R.S., Hooghly - 712102 |
| 6 | Purba Burdwan Regional Office | Sri Saswata Chowdhury | 0342-2662424 | 8900797033 | [email protected] | 1st Floor, New Administrative Building. Power House Complex. Frezer Avenue. Burdwan - 713101 |
| 7 | Paschim Burdwan Regional Office | Sri Chiranjit Saha | 0341-2251787 | 8900797202 | [email protected] | Kalyanpur Housing Estate Kalyanpur Market Ramkrishna Mission, Asansol-713305, Paschim burdwan |
| 8 | Birbhum Regional Office | Sri Arpan Chaudhuri | 03462-255682 | 8900797284 | [email protected] | Super Market Complex, 2nd floor, Suri, Birbhum - 731101 |
| 9 | Nadia Regional Office | Sri Tanmoy Biswas | 03472-251150 | 8900796022 | [email protected] | Administrative building Power House Complex Bejikhali, Krisnanagar PIN Code: 741101 |
| 10 | Murshidabad Regional Office | Sandip Majumder | 03482-250924 | 8900796133 | [email protected] | Cantonment Road, opp. Ritwik Sadan, Murshidabad, Pin - 742101 |
| 11 | Malda Regional Office | Sri Shakti Kumar Singh | 03512-220456 | 8900796251 | [email protected] | Commercial Estate, Netaji Market, Malda, Pin - 742101 |
| 12 | Paschim Midnapur Regional Office | Sri Angshuman Nag | 03222-275655 | 8900799032 | [email protected] | RGRO Administrative Building 2nd Floor,Burdge Town, Paschim Midnapur, Pin -721101 |
| 13 | Purba Midnapore Regional Office | Sri Gopal Chandra Jana | 03228-263256 | 8900799183 | [email protected] | 3rd Floor, Bijli Bhavan, Daharpur, P.O.+P.S.-Tamluk, Dist.- Purba Medinipur |
| 14 | Bankura Regional Office | Sri Tarun Acharyya | 03242-250880 | 8900799303 | [email protected] | Bidyut Prasasonik Bhavan, Lalbazar, Bankura |
| 15 | Purulia Regional Office | Sri Chanchal Mondal | 03252-255361 | 8900799419 | [email protected] | Office Of the Regional Manager, Tarit Bhavan, First Floor, Deshbandhu Road, Purulia, Pin-723101 |
| 16 | Uttar Dinajpur Regional Office | Sri Santa Roy | 03523-252529 | 8900795271 | [email protected] | Administrative Building, WBSEDCL, Shivbari, Mohanbati, Raiganj, U/Dinajpur - 733134 |
| 17 | Darjeeling Regional Office | Sri Sumit Chowdhury | 0353-2540571 | 8900795024 | [email protected] | Darjeeling Region,WBSEDCL, 3rd Floor, Administrative Building, Power House Campus, 2nd Mile, Sevoke Road, Siliguri-734001 |
| 18 | Jalpaiguri Regional Office | Shibu Sarkar | 03561-257840 | 8900795122 | [email protected] | SJDA Complex, P.O. Denguajhar, Jalpaiguri,Pin-735121 |
| 19 | Cooch Behar Regional Office | Sri Biplab Roy | 03582-229049 | 8900795212 | [email protected] | N.N. Road by Lane, opposite to N.N.Park, Cooch Behar, Pin-736101 |
| 20 | Dakshin Dinajpur Region | Sri Shubhadip Banerjee | 03522-255035 | 8900795323 | [email protected] | Dakshin Dinajpur Region, WBSEDCL, Beltala Park, Near Beltala Post Office, Balurghat, Dakshin Dinajpur, PIN 733103 |
| 21 | Alipurduar Regional office | Sri Gobinda Talukdar | 03564-295435 | - | [email protected] | Dooars Kanya, Room No. 501, P.O. & Dist.- Alipurduar Pin-736121 |
Principal Grievance Redressal Officers
| Sl No. | Name of the Region | Telephone | Designation | Address | |
|---|---|---|---|---|---|
| 1 | Customer Relation Management Cell | 033-23591943 | [email protected] | Chief Engineer | Bidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91 |
Ombudsman, WBERC
Office of the Ombudsman, West Bengal Electricity Regulatory Commission, (Appointed u/s 42(6) of the Electricity Act, 2003) Plot No.-AH/5(2nd Floor), Premises No. Mar 16-1111 Action Area,1A, New Town, Rajarhat, Kolkata-700 163 Phone No.: 033-2962 3756 Email: [email protected]
Registered Office
Vidyut Bhavan, Block- DJ Sector-II,Bidhannagar, Kolkata-700091
Frequently asked questions
What is West Bengal State Electricity Distribution (WBSEDCL) customer care number?
The WBSEDCL customer care number is 8422990337. You can call this number for all electricity‑related inquiries across West Bengal.What is West Bengal State Electricity Distribution (WBSEDCL) toll free number?
The WBSEDCL toll‑free helpline is 19121, available 24×7 for assistance.How to contact West Bengal State Electricity Distribution (WBSEDCL) customer care?
Customers can contact WBSEDCL via toll‑free 19121, all‑India numbers 8422990337, 8422990336, 03322622641, and the WhatsApp line 8900793100. They can also visit https://www.wbsedcl.in/, use the online application link, or access the Frequently Asked Questions page for additional support.Does West Bengal State Electricity Distribution (WBSEDCL) have WhatsApp support?
Yes, WBSEDCL offers WhatsApp support on the number 8900793100 for reporting defects or dangers in the network.How to file a complaint with West Bengal State Electricity Distribution (WBSEDCL)?
To file a complaint, you can call the customer care numbers (e.g., 8422990337), use the WhatsApp line 8900793100, or submit the complaint online via https://portal.wbsedcl.in/irj/go/km/docs/bills/IFRAME/ComplaintRegistrationWithoutLogin.html.
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