Winni Customer Care No. 01762-676 500
All India Numbers:
7829463510 (Support, 8am-11pm)
01762410700(For Support)
01762676500(General Queries)
9875998607(Corporate Gifting)
7657853799(Whatsapp Support, 8am-11pm)
Website:
Address
| Location | Address |
|---|---|
| Karnataka | No.103/5, Ground Floor 60 feet road Doddanekundi, Kartik Nagar, Marathahalli Bangalore - 560037 Opposite to State Bank Of India Karnataka, India |
| Punjab | L43, Tricity Plaza Peer Muchalla, Zirakpur, Punjab - 140603 |
Order Cancellation Process
If the cancellation request comes to Winni before 24 hours to the start of time slot selected - 10% of order value is charged as cancellation charges. 90% refund to Bank Account. NOTE - 100% refund can be requested in Winni wallet, where they waive off cancellation charges.
If the cancellation request comes to Winni between 12 - 24 hours before the start of time slot selected then - 20% of order value will be deducted as cancellation charges. 80% refund to Bank Account. NOTE - 100% refund can be requested in Winni wallet, where they waive off cancellation charges.
If cancellation is request comes to Winni within 12 hours to the start of time slot selected - 100% of order value will be deducted as cancellation charges. 0% refund to Bank account or 0% to Winni wallet applicable.
For Order Refund
The refunds are only initiated once the customer confirms over mail that where the refund has to be done - Winni wallet or bank account.
Refund will be credited in Winni Wallet on orders which are processing within 48 hours of delivery date.
Refunds are processed to your payment method within 15 working days.
Address Change Requests
Change in the address is permitted free of cost only before 24 hours of delivery.
Within 24 hours period before delivery , if address is changed we charge Rs 200/-.
Sometimes the address change request can not be accepted, in that case order will not be refunded or cancelled.
Inquiries for Winni , Cake & More franchise:
Email: [email protected] Mobile: 7795664341