Contact Wise customer care. Get Wise email id, helpline, complaint details, address & support info.
About
Wise is a global financial technology company headquartered in London, United Kingdom, that provides online money transfer and borderless account services. It enables individuals and businesses to send money internationally at low cost, supporting more than 70 currencies. For banking and money transfer queries, customers can reach Wise customer care using the contact details below.
Important links
How do I freeze or unfreeze my Wise card?
If you have lost your card or don't recognise a transaction, or don't want to use your card for a while, you can freeze your card until you want to use it again. Go to your Wise account in the app or on the website If you're in the app, go to Account in iOS or Card in Android. If you're on the website, go to Cards Select Freeze card
When you're ready to use your card again, follow the same steps and select Defrost card.
How do I replace or cancel my Wise card?
You can replace your Wise card at any time for a small fee.
Through App
Go to Card tab
Tap on Replace Card
Choose the reason why are you replacing your card
Tap on Replacement Card
Through Webite
Click on Cards on the left-hand side
Select Replace card
Select one of the options on the screen You'll see 4 options: I lost my card My card was stolen My card was damaged Support team suggested I should
You'll see 4 options: I lost my card My card was stolen My card was damaged Support team suggested I should
I lost my card
My card was stolen
My card was damaged
Support team suggested I should
For more information about the steps, read.
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Frequently asked questions
How to contact Wise customer care?
You can contact Wise customer care through their website https://wise.com/, the Help Center at https://wise.com/help, and via their social media channels on Facebook, Twitter, and Instagram.Does Wise have WhatsApp support?
Wise does not currently offer WhatsApp support. Contact can be made through the website, Help Center, or social media.How to file a complaint with Wise?
To file a complaint with Wise, use the Help Center at https://wise.com/help or the contact form on their website. You can also submit feedback through the "Feedback" option in the app.Where can I find Wise help articles?
Wise maintains a comprehensive Help Center with articles on transfers, account issues, and more at https://wise.com/help.How can I reach Wise on social media?
Wise is active on Facebook (https://www.facebook.com/wise), Twitter (https://twitter.com/wise), and Instagram (https://www.instagram.com/wiseaccount).
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