YOU Broadband Customer Care No. 1800 121 222
Organisation: YOU Broadband
Toll free Numbers:
1800121222(Customer Support)
All India Numbers:
9121291212(General Queries)
Website:
IVRS Menu
1800 121 222
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Press 2- If you are a existing customer
List of Offices
Ph: 91212 91212 (Same for all) Email: [email protected]
| Location | Address |
|---|---|
| Ahmedabad | YOU Broadband India Limited. A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015 |
| Aurangabad | YOU Broadband India Limited. Yeshdev, 2nd floor, Plot no 60, Vijay Nagar, Near CADA Office, Gajanan Maharaj Mandir Road, Aurangabad – 431003 |
| Bangalore | YOU Broadband India Limited. No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore - 560052 |
| Chennai | YOU Broadband India Limited. No 51/117, Nelson Towers 4th Wing, Ground Floor, Nelson Manickam Road, Aminjikarai, Chennai-600029 |
| Gurgaon | YOU Broadband India Limited. FF001, MGF mega city Mall, MG road Gurgaon, Gurgaon - 122002 |
| Hyderabad | YOU Broadband India Limited. H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase-II near MRO Office Road No 5, Hyderabad - 500072, Telangana |
| Kakinada | YOU Broadband India Limited. D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada - 533001 |
| Mumbai ( Registered Office ) | YOU Broadband India Limited. Plot No. 54, Marol Co-op Industrial Area, Makwana, Off Andheri Kurla Road, In the lane of Shemaroo, Mumbai - 400059, Maharashtra |
| Nagpur | YOU Broadband India Limited. C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur - 440012 |
| Nashik | YOU Broadband India Limited. Shop No-9-B Niwas Plaza, Behind HDFC House, Sharanpur Road, Nashik - 422005, Maharashtra |
| Navi Mumbai | YOU Broadband India Limited. Bhanti Solitaire, Triggerxchange, 1st Floor. Plot No.29, Sector-19D, Vashi, Navi Mumbai - 400705, Maharashtra. |
| Navsari | YOU Broadband India Limited. Shop 1, Chanakya Apt., Opp. Old Court, Junathana, Navsari - 396445, Gujarat |
| Pune | YOU Broadband India Limited. 55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra-411007 |
| Rajkot | YOU Broadband India Limited. 3rd Floor Shivalik-5 (A), Makkam Chowk, Gondal Road, Rajkot -360002, Gujarat |
| Surat | YOU Broadband India Limited. 2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009, Gujarat |
| Thane | YOU Broadband India Limited. Mangolia CHS Ltd, 1st Floor Edenwoods, Pawar Nagar, Phase No. 2, SMT, Glady Alwaris Road, Off Pokhran Road - 2, Thane (West). |
| Vadodara | YOU Broadband India Limited. 401 - Pancham high street, Opp. Surya Kiran building, Old padra road, Nr. manisha chowkdi Vadodara - 390015, Gujarat. |
| Valsad | YOU Broadband India Limited. 405-406, K. B. Shopping Mall, Halar Road, Opp. Shroff Building, Nr. Tower, Valsad - 396001. |
| Vapi | YOU Broadband India Limited. 3rd Floor, Hani`s Landmark, Near HDFC Bank, Chala, Vapi - 396195 |
| Vijayawada | YOU Broadband India Limited. D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada - 520011 |
| Visakhapatnam | YOU Broadband India Limited. C/o My First office, D.No: 10-28-2/1/1, A - Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh - 530003 |
Nodal Officer
Andhra Pradesh & Telangana
| Location | Address | |
|---|---|---|
| Hyderabad | [email protected] | YOU Broadband India Limited. H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase- I-III, Road No 5, Hyderabad - 500072, Telangana |
| Kakinada | [email protected] | YOU Broadband India Limited. D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada - 533001 |
| Vijayawada | [email protected] | D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada - 520011 |
| Vishakapatnam | [email protected] | YOU Broadband India Limited. C/o My First office, D.No: 10-28-2/1/1, A - Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh - 530003 |
Delhi
| Location | Address | |
|---|---|---|
| Gurgaon | [email protected] | YOU Broadband India Limited. FF001, MGF mega city Mall, MG road Gurgaon, Gurgaon - 122002 |
Gujarat
| Location | Address | |
|---|---|---|
| Ahmedabad | [email protected] | YOU Broadband India Limited. A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015 |
| Navsari | [email protected] | YOU Broadband India Limited. Shop 1, Chanakya Apt., Opp. Old Court, Junathana, Navsari - 396445, Gujarat |
| Rajkot | [email protected] | 3rd Floor Shivalik-5 (A), Makkam Chowk, Gondal Road, Rajkot -360002, Gujarat |
| Surat | [email protected] | YOU Broadband India Limited. 2nd & 3rd Floor, Iqara Centre, Adajan? - Hazira Road, Surat - 395009, Gujarat |
| Vadodara | [email protected] | YOU Broadband India Limited. 401 - Pancham high street, Opp. Surya Kiran building, Old padra road, Nr. manisha chowkdi Vadodara - 390015, Gujarat. |
| Valsad | [email protected] | YOU Broadband India Limited. 405-406, K. B. Shopping Mall, Halar Road, Opp. Shroff Building, Nr. Tower, Valsad - 396001. |
| Vapi | [email protected] | YOU Broadband India Limited. 3rd Floor, Hani`s Landmark, Near HDFC Bank, Chala, Vapi - 396195 |
Karnataka
| Location | Address | |
|---|---|---|
| Bangalore | [email protected] | YOU Broadband India Limited. No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore - 560052 |
Maharashtra (except Mumbai)
| Location | Address | |
|---|---|---|
| Aurangabad | [email protected] | - |
| Nagpur | [email protected] | YOU Broadband India Limited. C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur - 440012 |
| Nashik | [email protected] | YOU Broadband India Limited. F.No. 1, First Floor, Satyam Leela Tower, Patil Lane No.04, Behind Archie's Gallery, College Road, Nashik - 422005, Maharashtra |
| Pune | [email protected] | YOU Broadband India Limited. 55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra-411007 |
Grievance Redressal
Level 1-
You can contact the nodal officer with your grievance in either one of the following ways: Helpline Email / Fax Location YOU Broadband Office Online Complaint Form
Helpline
Email / Fax
Location YOU Broadband Office
Online Complaint Form
Level 2-
In case the Call Centre is unable to redress the complaints relating to faults /disruption of service within 3 days and all other complaints with 7 days, the customer can complaint may contact Nodal Officer and lodge his grievance.
Complaints relating to fault or disruption of service or disconnection of service shall be redressed by the Nodal Officer within 3 days from the date of registration of complaint.
All other complaints shall be redressed within 10 days from the date of registration of complaint.
Appellate Authorities For Public Grievances
Email: [email protected]
| Location | Name | Contact No. | Address | |
|---|---|---|---|---|
| Ahmedabad | Mr.Sunish Nair | 0265-7161555 | [email protected] [email protected] | A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015 |
| Surat,Vapi, Valsad,Navsari | Mr.Ajay Champaneriya | 0265-7161556 | [email protected] | 2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009 |
| Vadodara | Mr.Prahlad Giri | 0265-7161557 | [email protected] | 401 - Pancham high street, Opp. Surya Kiran building, Old padra road, Nr.Manisha Chowkdi, Vadodara - 390015 |
| Rajkot | Mr.Vishal Kulshrestha | 0265-7161558 | [email protected] | 504, Business park-1 Moti taki chowk, near Akila press, Rajkot -360001 |
| Mumbai, Thane,Powai | Mr.Rajesh Naik | 0265-7161559 | [email protected] | Plot No.54, Marol Co-op Industrial Area,In the lane of Shemaroo, Makwana, Off Andheri-Kurla Road, Andheri(E), Mumbai-400059 |
| Navi Mumbai and Kharghar | Mr.Rajesh Naik | 0265-7161560 | [email protected] | Bhanti Solitaire, Triggerxchange, 1st Floor. Plot No.29, Sector-19D, Vashi, Navi Mumbai - 400705 |
| Pune | Mr.Rakesh Phuge | 0265-7161561 | [email protected] | 55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra-411007 |
| Nashik | Mr.Amrut Ingle | 0265-7161562 | [email protected] | Shop No-9-B Niwas Plaza, Behind HDFC House, Sharanpur Road, Nashik - 422005, Maharashtra |
| Nagpur | Mr.Sunish Nair | 0265-7161563 | [email protected] | C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur - 440012 |
| Auranagabad | Mr.Girish Kolambe | 0265-7161564 | [email protected] | Yeshdev, 2nd floor, Plot no 60, Vijay Nagar, Near CADA Office, Gajanan Maharaj Mandir Road, Aurangabad- 431003 |
| Chennai | Mr.Ganesh S | 0265-7161565 | [email protected] | MRM Complex, 2nd Floor, No.103, Mahalingapuram Main Road, Kamdar Nagar, Nungambakkam, Chennai-600034 |
| Bangalore | Ms.Ruby Arul Selvi | 0265-7161566 | [email protected] | No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore - 560052 |
| Hyderabad | Mr.Chandra KVS | 0265-7161567 | [email protected] | H. No. 15-29-1000/HIG /199/1, 1st Floor, KPHB Colony, Phase-II near MRO Office Road No 5, Hyderabad - 500072, Telangana |
| Visakhapattnam | Mr.Rupesh Reddy | 0265-7161568 | [email protected] | C/o My First office, D.No: 10-28-2/1/1, A - Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh - 530003 |
| Vijaywada | Mr.Rupesh Reddy | 0265-7161569 | [email protected] | D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada - 520011 |
| Kakinada | Mr.Rupesh Reddy | 0265-7161570 | [email protected] | D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada - 533001 |
Registered Office
YOU Broadband India Limited. Plot No. 54, Marol Co-op Industrial Area, Makwana, Off Andheri Kurla Road, In the lane of Shemaroo, Mumbai - 400059, Maharashtra. Board Line: 022-71134100 Ph: 9121291212