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Zalora Customer Care

www.zalora.com.my

Zalora customer care number is +603-9212 3535. Get Zalora toll free number, helpline, email id, complaint number & support info.

About

Zalora is a leading online fashion and lifestyle retailer in Southeast Asia, headquartered in Singapore and operating across Malaysia, Singapore, Indonesia, Philippines, Thailand, Vietnam, and Hong Kong. The platform offers clothing, footwear, accessories, and beauty products from both global and local brands to millions of shoppers in the region. For order, delivery, return, or refund queries, customers can reach Zalora customer care using the contact details below.

Customer Service Hotline

Contact Numbers: +603-9212 3535 | +603-2027 4717
Operation Hours: Monday - Friday: 09:00am - 06:00pm (excluding Public Holidays)

Malaysia

Ph: 03-20356622 Email: [email protected]

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Frequently asked questions

  • What is Zalora customer care number?

    Zalora customer care number is +603-9212 3535. You can also reach Zalora at +603-2027 4717 or 03-20356622 during operating hours, Monday to Friday from 9:00 am to 6:00 pm (excluding public holidays).
  • What is Zalora email id for complaints?

    You can email Zalora at [email protected] for data protection and customer-related queries. For order-related issues, Zalora's online contact form is the fastest way to reach their support team.
  • How to contact Zalora customer care?

    You can contact Zalora customer care by calling +603-9212 3535, emailing [email protected], visiting their official website at zalora.com.my, or reaching out through social media channels including Facebook, Twitter, Instagram, Pinterest, and LinkedIn.
  • Does Zalora have WhatsApp support?

    Zalora does not currently offer WhatsApp support based on the available contact details. Customers can contact Zalora customer care by phone at +603-9212 3535 or by email instead.
  • How to file a complaint with Zalora?

    You can file a complaint with Zalora by calling +603-9212 3535, sending an email to [email protected], or submitting the online contact form at https://www.zalora.com.my/contact. For self-service queries, Zalora's help center at support.zalora.com.my also covers cancellations, returns, exchanges, and tracking.
  • What are Zalora customer care operating hours?

    Zalora customer care hotline (+603-9212 3535) operates Monday to Friday from 9:00 am to 6:00 pm, excluding public holidays. You can also reach Zalora customer care 24/7 via their online contact form and help center.

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