Zouk Bags Customer Care No. 88505 90959
Organisation: zouk.co.in
All India Numbers:
8850590959(For Call / Whatsapp, Mon-Fri,10am-6pm)
Website:
Address
Thakur Compound, 2nd Floor, 3, USV Lane, Deonar, Mumbai, Maharashtra 400088
Order Delivery
All orders will be dispatched within 2-3 days of placing the order. They send them via standard courier partners and share a tracking link. Most deliveries happen within 6-10 working days. During Sale days, this might get delayed further.
If you have any query relating to delivery please email at [email protected], and they will try to respond at the earliest.
If you placed a COD order, there will be a verification call which is mandatory to complete, to process the order. This causes a 1-2 day delay in dispatch. If you want faster delivery, please drop an email to [email protected] and get the order converted to online prepaid.
Refund and Exchange
In cases of their product having a defect, kindly send images of the defect to [email protected] within 2 days from the date of receiving the package. Their team will inspect the case and get back to you with next steps, if this qualifies for a replacement. Note that they do not offer a return in this case. Do mention your order number in this email.