Netmeds customer care number is 7200712345. Get Netmeds toll free number, helpline, email id, complaint number & support info.
All India numbers
- 720 071 2345
General Queries
- 934 490 4012
Whatsapp No, to book test & checkup
- 720 071 2525
For franchisee
About
Netmeds is an Indian online pharmacy and healthcare platform, headquartered in Chennai and operated by Netmeds Marketplace Limited. It offers home delivery of medicines, lab tests, and health checkup packages across India, serving millions of customers. For queries related to orders, prescriptions, refunds, or franchisee applications, customers can reach Netmeds customer care using the contact details listed below.
Email addresses
- [email protected]
Customer support
- [email protected]
Sales query
- [email protected]
Appointments for direct consultation
- [email protected]
Franchisee inquiry
Important links
Returns/Refunds
If you have any queries, call help desk at 72007-12345, email at [email protected], or contact our customer support executives through online chat.
Full refund possible only if :
ordered items is past its expiry date
ordered items is lost or damaged during deliverying
you received a defective item.
If the mode of refund is by Credit/Debit Card or Net Banking, it will take 7 to 10 working days for the credit to appear in your account.
If the mode of refund is by NMS Wallet, credit should be available within 24 hours.
Grievance Officer
Ms. Mathangi Sathyanarayanan Netmeds Marketplace Ltd. 5th Floor, EA Chambers (Express Avenue) No 49 & 50 L, Whites Rd, Royapettah, Chennai, Tamil Nadu 600014
Phone: 72007 12345 Email: [email protected] Time: Mon - Sat (9:00 am - 6:00 pm)
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Frequently asked questions
What is Netmeds customer care number?
Netmeds customer care number is 7200712345. You can call this number for general queries, order-related issues, and prescription assistance.What is Netmeds email id for complaints?
You can email Netmeds at [email protected] for customer support or [email protected] for sales-related queries. For franchisee inquiries, write to [email protected].How to contact Netmeds customer care?
You can contact Netmeds customer care by calling 7200712345, WhatsApp at 9344904012 to book tests and checkups, or emailing [email protected]. You can also reach them via their social media handles on Facebook, Twitter, LinkedIn, and YouTube.Does Netmeds have WhatsApp support?
Yes, Netmeds offers WhatsApp support at 9344904012, which is used to book lab tests and health checkups. You can also reach their help desk at 7200712345 by phone.How to file a complaint with Netmeds?
You can file a complaint with Netmeds by emailing [email protected], calling 7200712345, or submitting feedback through the form at netmeds.com/testimonial. Their Grievance Officer, Ms. Mathangi Sathyanarayanan, can also be contacted at [email protected] between Monday and Saturday, 9:00 am to 6:00 pm.How to get a refund or return medicines from Netmeds?
Netmeds offers a full refund if the ordered item is past its expiry date, lost or damaged during delivery, or defective. Credit or debit card refunds take 7 to 10 working days, while NMS Wallet refunds are available within 24 hours.
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