Mumbai Airport customer care number is 022-6685 1010. Get Mumbai Airport toll free number, helpline, email id, complaint number & support info.
All India numbers
- +910 226 685 1010
Helpline No. 24x7
- +91 993 014 4272
Lost & Found Terminal-1
- +91 961 905 0580
Lost & Found Terminal-2
About
Mumbai Airport, officially Chhatrapati Shivaji Maharaj International Airport (CSMIA), is India's second-busiest airport located in Santacruz, Mumbai, and operated by Mumbai International Airport Ltd under the Adani Group. The airport handles tens of millions of domestic and international passengers each year across two passenger terminals. For flight information, lost & found, terminal services, or general feedback, travellers can reach Mumbai Airport customer care using the contact details listed below.
Email addresses
- [email protected]
For Lost & Found
- [email protected]
For Feedback
Address
Mumbai International Airport Ltd, Chhatrapati Shivaji Maharaj International Airport, 1st Floor, Terminal 1, Santacruz East, Mumbai - 400099, India.
Important links
IVRS Menu- 022-6685 1010
First Select Language Press (1.English, 2.Hindi, 3. Marathi)
Press 1: For flight information
Press 2: For terminal information
Press 3: For lost article at the terminal
Press 4: For cloak room services
Press 5: For paid reach services
Press 6: For airport information
Press 7: For business inquiry
Press 8: For feedback, appreciation, suggestion & complaint
Press 9: To speak to a customer service agent
Press *: To go to a previous menu
Contact Details
Terminal 1
| S.No. | Name | Contact No. |
|---|---|---|
| 1 | Airport Police Station | 022-26156315 |
| 2 | CISF Control Room | 022-26264637, 022-26156560 |
| 3 | Medical Services | 022-26156799, 022-26264525, 022-26264460, 9833301317 |
| 4 | Fire Control Tower | 9619892674, 022-66850268, 022-26829197 |
| 5 | Lost & Found | 9930144272 |
| 6 | Cloak Room/Left Luggage | 9619023052 |
| 7 | Nodal Officer | 9833301321 |
| Ministry of Civil Aviation(MoCA) Grievance Redressal | ||
| 8 | CSMIA Airport Helpline | 022-66851010 |
| 9 | Medical Emergency Number | 022-66850108 |
Terminal 2
| S.No. | Name | Contact No. |
|---|---|---|
| 1 | Sahar Police Station | 022-26817485, 022-26829784, 022-26829783 |
| 2 | CISF Control Room | 022-66851300, 022-66851333 |
| 3 | Medical Services | 9833301322, 9930144140, 7045953261, 022-66850781, 022-66850782, 022-66850783 |
| 4 | Fire Control Room | 9930144322, 022-26813202, 022-66850516 |
| 5 | Lost and Found | 9619050580, 8879992371 |
| 6 | Cloak Room/Left Luggage | 9619020490 |
| 7 | Nodal Officer | 9833301319 |
| 8 | Customs | 022-26828719 / 022-26828720 |
| Immigrations | ||
| 9 | Arrival | 022-26813265 |
| 10 | Departure | 022-26813472 |
| 11 | Nodal Officer | 9833301319 |
Officer Contact Details
| S.No. | Department | Name | Contact No. | |
|---|---|---|---|---|
| 1 | Nodal Officer | Airport Manager | Terminal-1 : 9833301321 Terminal-2 : 9833301319 | [email protected] |
| 2 | Appellate Authority | Mr. Vinayak Sohani | 022-66850662 | [email protected] |
General Aviation Terminal
Mumbai International Airport Pvt. Ltd. Kalina Gate - 8, Chhatrapati Shivaji Maharaj International Airport, Santa Cruz (East), Mumbai - 400029 Office: 022-66852377/ 022-66852388 Fax: 022-66851627/ 022-66852389 Accounts: 022-66852498 GA Paramedic Team no.: 022-66852494
Special Assistance Contacts
Passenger assistance for wheel chair, unaccompanied minors, baby stroller & emergency
| S. No. | Airlines | Contact No. | Alternate Contact No. |
|---|---|---|---|
| 1 | Air India, Air India Express, All Nippon Airways, Korean Air, Kuwait Airways, Malaysia Airlines, Nepal Airlines, Thai Smile Airways, United Airlines, Yemenia Airways | 55115/55117 | 55079 |
| 2 | Indigo | 55189 | |
| 3 | Spicejet | 9930705453 | 55197 / 55199 |
| 4 | Air Canada, Air France | 59657 |
International Terminal
Terminal 1 - +91-86 5704 2448 Terminal 2 - +91-86 5704 2440
Follow on social media
More in Travel & Hotels
Frequently asked questions
What is Mumbai Airport customer care number?
Mumbai Airport customer care number is 022-6685 1010, available 24x7 for general inquiries, flight information, and terminal assistance. For lost & found, you can call 9930144272 (Terminal 1) or 9619050580 (Terminal 2).What is Mumbai Airport email id for complaints?
You can email Mumbai Airport at [email protected] for feedback, appreciation, suggestions, or complaints. For lost & found items, write to [email protected]. You can also lodge grievances with the Ministry of Civil Aviation through the same feedback channel.What is Mumbai Airport head office address?
The head office of Mumbai Airport (Mumbai International Airport Ltd) is located at 1st Floor, Terminal 1, Chhatrapati Shivaji Maharaj International Airport, Santacruz East, Mumbai - 400099, India.How to contact Mumbai Airport customer care?
You can contact Mumbai Airport customer care by calling the 24x7 helpline at 022-6685 1010, emailing [email protected], visiting their official website csmia.aero, or reaching out via their official social media handles on Facebook, Twitter, Instagram, YouTube, and LinkedIn.Does Mumbai Airport have WhatsApp support?
No, Mumbai Airport currently does not offer dedicated WhatsApp customer support. Passengers can reach the airport through the 24x7 helpline 022-6685 1010 or by emailing [email protected].How to file a complaint with Mumbai Airport?
To file a complaint with Mumbai Airport, call the 24x7 helpline 022-6685 1010, email [email protected], or fill out the Contact Form available at csmia.adaniairports.com/contact-us.aspx. Escalated complaints can be addressed to the Appellate Authority at [email protected] or to the Ministry of Civil Aviation grievance redressal portal.
Found something incorrect or out of date?
Report this listing