Contact Yatra.com customer care. Get Yatra.com email id, helpline, complaint details, address & support info.
About
Yatra.com is an online travel agency headquartered in Gurgaon, India, offering flight, hotel, holiday, rail, bus and cab bookings. It serves millions of travelers across the country with a wide range of travel products and services. For booking, refunds, or other queries, customers can reach Yatra.com customer care using the contact details below.
Email addresses
- [email protected]
Cancellation/Refund/Other Support
Address
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector-39, Gurgaon-122001.
Important links
Phone Support
| Travel Product | Phone Number | Sales Support Timings | Service Support Timings |
|---|---|---|---|
| Domestic Flights | Manage Your BookingEmail: [email protected] | Book Online | 06:30-00:30 |
| International Flights | Manage Your BookingEmail: [email protected] | Book Online | 06:30-00:30 |
| Domestic Hotel | Manage Your Booking0120-6907420Email: [email protected] | Book Online | 06:30-00:30 |
| Domestic Holidays | [email protected] | Book Online | 10:00-19:00 |
| International Holidays | [email protected] | 10:00-19:00 | |
| Rail Support | [email protected] | Book Online | 06:30-21:00 |
| Bus and Cab Support | [email protected], [email protected] | Book Online | 10:00-21:00 |
Other Email's
[email protected] (Feedback / Suggestions)
[email protected] (Feedback / Suggestions)
[email protected] (Hotel Price Guarantee)
[email protected] (Confirm check-ins)
[email protected] (Career)
Chat Online
For Claim Your Refund
In case your flight has been cancelled by Airlines or You have cancelled the flight directly with the Airline.
Step 1: Visit this link to login into Yatra My bookings section Step 2: Click on the "Check Refund Status" Button. Step 3: Click on the given link to claim and process your refund. (highlighted in yellow color) Alternatively, you can visit for help on claiming your refund.
Know Your Refund Status
Kindly visit to get a status update on your refund request.
For Cancellation
Step 1: Go to "Manage Bookings" and click the option-"Cancel" Step 2: Select the PNR / Booking reference that you wish to cancel. Please ensure to check on the cancellation charges applicable on your booking Step 3: Click on the "Start cancellation Process" Tab. Please select the route and the passenger(s) you want to cancel. Step 4: Check on the cancellation charges and choose the mode of refund you wish to opt for. Step 5: Finally review and cancel your booking.
In case of any Cancellation/rescheduling/Name correction/sector change etc is to be done within 24 hrs of making the booking with Yatra.com, please contact the airlines directly. In case you have claimed refund from Airlines
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Frequently asked questions
What is Yatra.com email id for complaints?
You can email Yatra.com at [email protected] for complaints and other support.What is Yatra.com head office address?
Yatra.com head office is located at 1101, 11th Floor, Tower B, Unitech Cyber Park, Sector-39, Gurgaon-122001.How to contact Yatra.com customer care?
You can contact Yatra.com customer care by calling 0120-6907420, 0120-6907410, or 0120-6907415, emailing [email protected], visiting https://www.yatra.com/, or reaching out via their Facebook, Twitter, YouTube, Instagram, and LinkedIn pages.Does Yatra.com have WhatsApp support?
No, Yatra.com does not currently offer WhatsApp support.How to file a complaint with Yatra.com?
To file a complaint, email [email protected], call any of the customer care numbers (0120-6907420, 0120-6907410, 0120-6907415), or use the Support Center at https://www.yatra.com/support.
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